August 28 2015 Hello I'm completely disgusted. I booked this hotel about two weeks ago based on the reviews on how clean. But as soon as I checked I proceeded to my room 206 and I walked into a sink with cockroaches and in the bathroom. No way. I went downstairs immediately and the clerk tells me to contact trip advisor for a refund. I told her there is no way I'm staying in that room for two nights filled with roaches. I live in Florida so I know the difference between big rain roaches and these small to medium roaches. That means infested hotel. I have two pictures and also a video so you can see them moving around in the sink and on the bathroom walls and floors. But the website only lets me upload photos. I want a complete REFUND... And the hotel is refusing. The lack of customer service. There quick to take your money. But when the rooms are nasty and the hotel personal is careless they refuse to refund. This is outrageous. Very upset. Extremely unsatisfied. By the way, the elevator permit or license paper expired 7/31/2014. This place should definitely not have La Quinta name.
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- Also Known As:
- La Quinta Inn Miami Airport East Hotel Miami
- La Quinta Miami
- Miami La Quinta