While this hotel had some good points (like free parking when you cruise and shuttle to the port) the bad outweighed the good. I am traveling in a wheel chair for the first time and could not believe the Handicap room I was given. It had only a small double bed (which they did warn me about), had no refrigerator or microwave, no closet, only a small wood frame just tall enough to hang a shirt and hold about 4 articles of clothing. - Do they think because I am handicapped I am traveling alone? There was no consideration for my wife - not even 2 hand towels or 2 wash cloths, but there were 2 bath towels. The couple we were traveling with had all those things in their room that we did not and their room cost me the same amount of money as I paid for mine. I needed an extra pillow for my leg because of my surgery and the women at the desk said she would see if they had one (this was at 6:30 PM finally my wife went to the desk about 9:30 to ask again and was rudely told they don't give out extra pillows - when she explained why I needed it the women went in the back and brought out a rough folded up blanket and told her to use that it was all we would get. We had to call the desk at about 2:30 AM to complain of the noise - it sounded like someone was having a big party in the lobby.
I don't mind paying extra because I know Miami hotels are expensive, but I should at least get minimum service for what I paid - what kind of hotel doesn't have an extra pillow? Oh yes and the noise from the airplanes was awful. I won't be staying here again next year.
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- Also Known As:
- La Quinta Inn Miami Airport East Hotel Miami
- La Quinta Miami
- Miami La Quinta