We needed a place to stay in Miami for a night before we sailed on a cruise and decided to stay at La Quinta Airport East. The whole experience worked out very well for us. The hotel is next to the airport, but also only 15 minutes or so to get to Port of Miami. (If peace and quiet is important keep in mind there is airport noise, but it didn't bother us at all.)
They offer a free shuttle to the Port but you'll need to arrange your own transportation back. The shuttle service offers purchase of return trips for $10 per person, and we were able to book that ahead of time right in the hotel lobby. (If you only need the airport I believe they offer free shuttle both ways.) They also offer free parking for up to a week while you cruise. That was perfect for us because the cost of the room was less than the cost for parking at the pier for 5 nights, we got a clean comfortable room, a good night's sleep, and free breakfast!
The customer service was great! Every staff person we talked to was friendly and helpful. Check in and checkout was a breeze.
We had a problem with the shuttle service (which is NOT run by the hotel), but the desk person at La Quinta went the "extra mile" and helped us. We had gotten stranded at the cruise port because the shuttle service had a mix-up and never sent a shuttle to meet us as scheduled. The phone person at the shuttle service seemed confused. So I called the hotel to see if they could help. The desk front desk person called the shuttle service, got the owner on the phone, and shortly thereafter a shuttle arrived to pick us up.
Reviews are all relative to needs and expectations, and for us it was perfect and 5 stars. We will definitely stay there again when we plan our next cruise out of Miami.
If you have different needs such as a quiet place to stay for a family vacation be aware it is a busy, noisy location. In that case just find a different La Quinta!
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- Also Known As:
- La Quinta Inn Miami Airport East Hotel Miami
- La Quinta Miami
- Miami La Quinta