My husband and I booked this hotel for a short getaway to Miami without the kids. We chose this hotel because of it's proximity to the airport and the fact that we stayed at another La Quinta in July last year in Orlando and were pretty happy with the value.
We specifically requested a non-smoking room. When we arrived at the hotel at around 9pm, we were checked into a room on the top floor. When we got there, as we entered the STENCH of stale smoke hit us as we entered the door. The room was not clean, not even the bathroom and the carpet was stained with what appeared to be a leak from the bathroom... Utterly disgusting. We went in, opened the windows and debated staying and requesting a different room the next day as we did not plan to stay at the hotel much, we decided to go out and get a bottle of febreeze to freshen the room. Having forgotton our keys when we got to the lobby, we went back up... only to see a woman who looked pregnant and high and another woman running out of a door towards her... At that point, I was scared, I did not feel safe, nor did I see any presence of security. We went into the room, locked the door and began calling around to find another hotel.
We checked out and went on our way only to learn later on that the day after we checked out, they placed a hold on my credit card for the cost of our initial booking when we were assured that there would be no charge...
The one good thing though was that when we returned two days later Marcelle,the Manager on duty, was more than willing and helpful in having the hold on my credit card released.
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- Also Known As:
- La Quinta Inn Miami Airport East Hotel Miami
- La Quinta Miami
- Miami La Quinta