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Homestead Studio Suites - Miami - Airport - Doral: Traveler Reviews

2.0 of 5
8720 N.W. 33rd Street, Miami, FL 33172 (Formerly Homestead Miami Airport / Doral)
Hotel amenities
Homestead Studio Suites - Miami - Airport - Doral
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Ranked #80 of 130 hotels in Miami
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69 reviews from our community

    Trip type
Traveler rating
    9
    24
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    12
    9
Date Rating
Boston, MA
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Average hotel”
3 of 5 stars Reviewed January 27, 2013

I recently stayed for one night but would look elsewhere for a room if I stayed in the area again. The rooms were average but small. The bed was fairly comfortable but the pillows were the most uncomfortable I've ever slept on. They seemed to be filled with miniature ping-pong balls and all were the same. As stated by another reviewer, I also was not pleased that reception could not be reached after 11 pm, nor before 6:30 am. Overall, not a great value for what you receive!

  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask lizlubee about Homestead Studio Suites - Miami - Airport - Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Homestead Studio Suites - Miami - Airport - Doral, responded to this review
February 8, 2013
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

I do appreciate the opportunity to respond to your issue in a way that might be able to help future customers. It's very important to us that our guests know exactly what to expect when staying with us - a great room at an exceptional rate. In order for us to continue offering such value, we maintain fully staffed front desk hours between 7am and 11pm seven days a week. During other times, our overnight staff is always available to check in guests and assist with other issues.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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Nassau
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good rate!”
3 of 5 stars Reviewed January 26, 2013

didn't like not being able to speak to front desk anytime after 11pm and before 7:30am! No vending machines available for a beverage. Couldn't use tub, had to shower. Microwave on the outside, front opening was a bit dirty or stained. I was able to get photocopies of my receipts! Parking was good. Bed didn't seem to be a queen. Pillows were too flat. The area was great. The kitchenette was good. Wifi !!

Room Tip: i don't know because i could have heard much movement and noise from either side of our room
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask PabloShay about Homestead Studio Suites - Miami - Airport - Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Homestead Studio Suites - Miami - Airport - Doral, responded to this review
February 8, 2013
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

I do appreciate the opportunity to respond to your issue in a way that might be able to help future customers. It's very important to us that our guests know exactly what to expect when staying with us - a great room at an exceptional rate. In order for us to continue offering such value, we maintain fully staffed front desk hours between 7am and 11pm seven days a week. During other times, our overnight staff is always available to check in guests and assist with other issues.

Please understand that maintain strict quality control standards, which demand that every room is inspected prior to making it available to our guests. Clearly there was a failure in our system during your stay. In response to your comments, I’ve personally met with all of our staff and used your review to demonstrate in which specific areas we can improve.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trinidad
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great affordable hotel”
4 of 5 stars Reviewed January 11, 2013

My Husband and I stayed here from December 24th to 28th, 2012. The rooms were clean, the service was good and the WiFi worked extremely well. The location worked for me. the kitchenette was an extra bonus, it gave us a bit of independence.

I would definately stay here again and will recommend to my friends

Room Tip: Rooms overloooking the Pool are nice
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Anjanie about Homestead Studio Suites - Miami - Airport - Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Homestead Studio Suites - Miami - Airport - Doral, responded to this review
February 8, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels location.
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Austin, Texas
1 review
“its okay but would not stay here again”
2 of 5 stars Reviewed January 1, 2013

The area is nice and safe. The hotel from the outside looks good and not trashy. The inside looks rundown. It smells really bad …I had to spray the whole room. The room doesn't really get cold with ac on. The room was not clean and it looks really old. The ceilings have brown spots. Just nasty...........but with that being said it’s survivable for just a quick one night. It has a kitchen but it has no utensils no plates nothing. The element hotel on the other hand omg I really liked it – the kitchen comes with everything from paper towels to oven, glass plates. The bed is so comfy with white sheets I got that room on Priceline for $40.I got stuck with this hotel from bidding on Priceline at $64.16 with tax. This is a two star hotel at the price of $50 and $14.16 of taxes. I have gotten a cheaper price for a 31/2 star hotel from Priceline but not today maybe because it was book on the same day. I have submitted pics of the hotel below.

Room Tip: there is no elevator. so if you have lots of luggage ask for a room on the first floor.
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  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask lya M about Homestead Studio Suites - Miami - Airport - Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Homestead Studio Suites - Miami - Airport - Doral, responded to this review
February 8, 2013
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness of our rooms, to the courteous professionalism of our staff. Unfortunately, in your situation, it is clear that we were unsuccessful in achieving these goals. Given our belief that guests like you are our most valuable asset, this failure is particularly troubling.

Your review has caused us to take a serious look at the systems we have in place to handle our day to day operations and we will be making modifications as appropriate.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“It was peachy”
4 of 5 stars Reviewed December 16, 2012

It was my first time going to a hotel by myself with a good friend of mine and both me and her really liked it. The greeting from the employee Raul was so kind and patient with us since we werent sure what name the reservation was under...he kindly search constantly and it all went smoothly...the wi-fi is a little rough...sometimes it works and sometimes doesnt. I loved the kitchen inside the place it was cozzy and worth the amount we paid! NO ROACHS so i was VERY PLEASED AND COMFORTABLE! you wont regret going...at least to the Doral one!

Room Tip: if your going with girl-friends...get double beds...more room in the room!
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Elizabeth L about Homestead Studio Suites - Miami - Airport - Doral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Homestead Studio Suites - Miami - Airport - Doral

Also Known As:
Homestead Miami Airport / Doral Hotel
Homestead Miami Airport / Doral Hotel Miami
Homestead Miami Airport Doral
Homestead Miami Airport
Address: 8720 N.W. 33rd Street, Miami, FL 33172 (Formerly Homestead Miami Airport / Doral)
Region: United States > Florida > Miami
Amenities:
Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 130 hotels in Miami
Price Range: $
Hotel Class:2 star (2*)
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