If there was a rating available for "Good," I would give it to this hotel. It's "above average" but not quite "very good." I stayed here for three nights in late January while I was in town for the Miami Marathon. I also stayed here in June in the offseason.
Value: Slightly overpriced because I had gotten a far lower price here once in the offseason. But the main reason is the demand for hotel rooms in Miami in late January. If other people are willing to pay a higher-than-normal price, then it's hard to blame the hotel for charging it.
Good features: Security gate thing that's opened with a key card. Good location about 10-12 miles from downtown and 20 minutes from Miami Beach outside of rush hour. It's very accessible to the nearby highway by the MIA airport. The neighborhood appears very safe. It's a mile away from CVS and Walgreens, Burger King and other restaurants. I recommend you rent a car if you stay here. A little farther away is a Publix. I arrived at 1:30 a.m. and had to use the phone outside the door to summon a woman who checked me in. The front desk is closed after 11 p.m. With the lagoon, you don't hear much traffic. TV worked fine. Because it's an extended stay, you get a microwave, silverware, plates, fridge and freezer, which came in very handy. The room was clean, smelled fine and they offered towels and soap. Good place to nap after running a marathon. I remember there being an iron and ironing board. Room with two beds is a very decent size with a decent-sized closet. Plentiful free parking.
Note: The woman told me I was getting a smoking room when I had requested a nonsmoking room. They do not guarantee your smoking preference. But she was mistaken. It turned out to be a nonsmoking room. There is no in-room safe. The primary language of most of the employees here is Spanish like it is for many people in Miami. But the hotel employees spoke good enough English that language was not an issue. Of course, no breakfast or daily changing of sheets/towels because it's an Extended Stay place.
Annoyances: No major complaints and nothing worth me ranting about. But of course, no stay is perfect. The card key stopped working the first morning. It took the maintenance guy half an hour to fix the card reader on the door, which delayed my schedule. Some noise from people living in the hotel talking outside in the parking lot for a short time late at night and a short time in the morning. It didn't disrupt my sleep though. There was no hot water due to a problem with the natural gas heating system, so I had to have a cold shower. As it was 70-80 degrees outside, not the biggest deal. They did call someone in to fix it immediately. And the room had no tissues. Because of the high turnover and the fact the hotel was booked, the hotel clerk said they were not granting late checkout past the 11 a.m. checkout time.
Internet connection: I never used it.
Conclusion: I would stay here again if the price was right. It's not horrible. It's a bit better than OK, it's a decent stay but not the most outstanding place I've stayed. Don't let some of the other negative reviews posted here and Hotels.com scare you. But it's not a palace.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I recently received a copy of your review of ExtendedStay America Miami - Airport - Blue Lagoon. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read that your stay was not 100% satisfactory. Please accept my most sincere apologies for that.
Report response as inappropriate
We appreciate your taking the time to offer your opinions about our facilities and we certainly will take them into consideration to make sure every guest stay is the best it can be.
Let me apologize again the part of your stay that was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly. I hope that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.