We booked this hotel for a one night pre-cruise stay. My sister had Hilton reward points so that covered the cost of the room. We were assigned a non-smoking king suite.
When we arrived at the Miami airport, we could not find the board with phones to hotels and their shuttles. In fact, we had a hard time finding a pay phone. We were able to borrow a cell phone from a security office to call the shuttle.
The shuttle arrived at the Departures area as noted in other reviews. It was a very short ride to the hotel from the airport.
Our room had a living room/kitchen space and a bedroom with a king sized bed. Everything was very clean and comfortable. We did receive two free bottles of water and cookies as my sister is a gold member. There was also a bag of microwave popcorn.
The bathroom was spacious and featured Neutrogena products and a towel animal - a swan! Shower pressure was very weak and not much hot water available.
The breakfast was pretty standand fare - scrambled eggs, sausages, triangle hash browns, bagels, toast, juice and coffee. Not the best breakfast but definitely adequate.
The hotel also features a free business center with two computers so you can quickly check your email.
There is an independent shuttle to the Port of Miami if you need it. Just let the front desk staff know to make you a reservations. The shuttles depart at 11:00am, 12:00pm, 1:00pm and 2:00pm. We ended up taking a cab because the 11:00am shuttle was full. Cost of cab from the hotel to the Port of Miami was $25.
Just a 10-minute walk away from the hotel, there is a CVS, Publix and Walgreens. If you are buying supplies for your cruise, it can get heavy so bring someone to do the heavy lifting. The Hampton Inn - Blue Lagoon is actually directly across the street from the shops.
Overall, a decent one-night stay before our cruise. No complaints.