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“Definitely has improved!” 4 of 5 stars
Review of Homewood Suites Miami-Airport / Blue Lagoon

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Homewood Suites Miami-Airport / Blue Lagoon
3.0 of 5 Hotel   |   5500 Blue Lagoon Dr, Miami, FL 33126   |  
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Ranked #41 of 129 Hotels in Miami
Canada
Top Contributor
135 reviews 135 reviews
78 hotel reviews
Reviews in 60 cities Reviews in 60 cities
113 helpful votes 113 helpful votes
“Definitely has improved!”
4 of 5 stars Reviewed April 29, 2014

Once again we chose this hotel because of its location, in relation to our work, the airport and the fact that we are HHonors members. Based on previous stays, we knew what to expect and were okay with that. This time our suite, located on the 5th floor, was in pretty good condition for our 14 night stay.

In fact, the hotel seems to have had some improvements, which have definitely helped. For example, there are new televisions and the housekeeping service is now done on a more timely basis---this was our biggest complaint last time and the evening meals seem to have been upgraded. As always, the staff, with one exception of a maintenance employee, who had attitude, were all pleasant. I would particularly like to single out Luis (front desk) and the woman in the dining room for the evening meal (name begins with an M) for their helpfulness and friendliness.

As for what still needs improvement---the carpets in the hallways are still in need of replacement, especially the one on the first floor, which is disgusting and gives a bad first impression. (Also, I wonder why the sheer curtains on the first 2-3 floors look yellow from the outside? Not a good image!). Some of the furnishings, especially the sofa in room 522, need replacement. It would be nice to see some new duvet covers on the beds, as the ones there are pretty worn out. A personal request would be for more bacon and fresh fruit at breakfast, please :-). Also, I still think there need to be more employees because you are unlikely to get an answer if calling housekeeping or the front desk or maintenance.

Overall, there are no surprises at this hotel and if you are in the Miami/Coral Gables area for business and want something larger than a hotel room, free breakfast and parking and something to eat, with a beer or glass of wine in the evening, this is a good place and it is near to a Publix, a Pollo Tropicale and a McD's for your dining pleasure :-).

Room Tip: Rooms over the lagoon are quieter but I like being able to watch the activities at the airport so us...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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501 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Port of spain
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2014

Stayed here for the second time in 12 months and would return again. Hotel is located close to airport, however inside the noise is minimal. Great lagoon out the back stocked with hude carp, turtles, etc - kids love it !
Whilst not located close to a key tourist area e.g. South Beack the location is an all rounder, for example you can drive from here to Dolphin Mall, the everglades, South to the keys, and obviously easy access to the airport itself.
Parking is free - other hotels charge.
Rooms are all suite so good for families - kids can sleep early and parents can watch TV ! Breakfast can be busy at times so don't leave it till last minute.

Room Tip: Ask for Laggon view i.e. not facing the airport
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nashville, Tennessee
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 26, 2014

The staff if friendly. The hotel is showing wear and tear all over. The hallways are pretty beat up from luggage and so are the side entrance doors. The hotel rooms walls could use touch up paint, the thermostat was beat up looking. The price for what you get is not the Hilton standard but compared to prices downtown Miami it's okay. Our hallway smelled like weed for two nights and I don't know if I had kids if I would stay here.

Stayed April 2014, traveled as a couple
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Norh Chesterfield, United States
1 review
5 of 5 stars Reviewed April 25, 2014

My business associates and I drove from Richmond, VA to Miami, FL we wanted to wait until we got closer to Miami to make reservation, the only one we found was Homewood, thank G*D, I only can say that everything is exactly as I wanted plus some. as I am an endangered species "Smoker" the hotel served me right. Food was good, close to downtown Miami, near Airport, and very easy access from highway. I could not print from print office, the staff did everything possible to make sure my document was prepped and faxed in no time. My business associates, utilized Free Breakfast, some lunch, and as always tasty coffee I will always stay there.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missoula, Montana
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 19, 2014

If only I could have taken the helpful and outstanding staff from the Homewood Suites and walked them down to the Hilton two doors down, my experience would have been wonderful. In the case of this hotel, there were ants in the bathroom (3rd floor), not brochures, instruction books, or directories in the room, and limited staff. However, everyone went out of their way to be helpful and made my stay great. They got me a cab, the shuttle was great, but I needed to go 18 miles. The free breakfast was tasty and while standard, beat paying 15-20 dollars anywhere else. The pool needed some work, there were piles of trash and leaves between the pool and the lake, and it could not be viewed from the hotel (a security risk). All in all, for a much cheaper price than the Hilton down the street, I got a large room and great service, but a failing physical plant and bare bones amenities.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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George Town, Cayman Islands
1 review
5 of 5 stars Reviewed April 15, 2014

I have been staying at the Homewood Suites for over 5 years at least twice yearly and sometimes more and every time is like the first time :) Great service, accommodations and fantastic rooms!! If I could change one thing about their rooms is the size of the double beds are a bit narrow but if you can swing for the king bed you will not be dissapointed!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 14, 2014 via mobile

Rooms are clean, customer service is great. Rooms and kitchens are fully equipped. Very close to the airport, you have to call for shuttle pick up. Breakfast is ok, dinner is a plus. Hotel close to a Starbucks, a BK, and a supermarket.

Stayed April 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Address: 5500 Blue Lagoon Dr, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Family Hotel in Miami
#33 Business Hotel in Miami
#36 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Miami-Airport / Blue Lagoon 3*
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Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Miami
Miami Homewood Suites

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