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“Blue Lagoon Review” 5 of 5 stars
Review of Homewood Suites Miami-Airport / Blue Lagoon

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Homewood Suites Miami-Airport / Blue Lagoon
3.0 of 5 Hotel   |   5500 Blue Lagoon Dr, Miami, FL 33126   |  
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Ranked #39 of 129 Hotels in Miami
St Augustine, United States
1 review
“Blue Lagoon Review”
5 of 5 stars Reviewed February 7, 2014

All members of group very pleased with hotel, food and accomodations. Terrific value! Coffee was outstanding! Food buffet excellent in morning and evening. Service staff very helpful - went the extra step with kindness and helpfulness.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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550 reviews from our community

Traveler rating
    214
    213
    74
    35
    14
See reviews for
252
105
6
109
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • French first
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English first
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2014

I stayed at the Homewood Suites Blue Lagoon in Jan/14 and had a great time. Staff was great as well as site location and general ammenities. Definitely recommend (Key-based safe should be updated, though)

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
burnsville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 5, 2014

Consistently good service, close to the airport. Staff always goes the extra mile to ensure satisfaction. No thrills but great for business or if you need additional room space. Always clean and comfortable.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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Dallas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 3, 2014

If you're looking for a good hotel close to MIA airport, pick this one. Helpful staff and shuttle van to/from the airport and local restaurants. Also within walking distance to several coffee shops and restaurants.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2014

This was our second time staying at the hotel. We encountered our two bedroom suite to find our bathrooms were not clean with hair on the toilets and in the shower. When I notified the front desk the manager was very apologetic and took immediate action. The head housekeeper on the other hand was very nasty and unfriendly. Removing the encounter with the bathrooms and the housekeeper the stay was excellent and we will stay there again. The price of the room and the amenities more than make up for the inconsiderate cleaning staff.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odessa, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed February 1, 2014

I am a fan of the Homewood Suites chain, but Hilton needs to revoke this license. Couldn't find my reservation, then put me in a smoking room that was filthy, then moved me to another room when I complained vigorously. The second room wasn't much better, towel rack falling off the wall, tile coming up, just a bad deal. If you want t pay for the Hilton name and get a motel 6 grade room then stay here.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Stephen P, General Manager at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, February 11, 2014
We're sorry to hear about the unpleasant smell and conditions of your guest room. We're working with our housekeeping and facilities team to address this and apologize for any discomfort you experienced. If you have any additional comments or concerns, please let us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 29, 2014

Wonderful property from the friendly and warm welcoming staff to the beautiful suites and pool!! The grounds are very well maintained. Lobby area very welcoming as well as the veranda located off of the lobby..Manager welcome home reception was also awesome-Clean and fresh with every ammenitie s needed. Wonderful complimentary breakfast and light dinner in the evening

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Address: 5500 Blue Lagoon Dr, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Miami
#30 Family Hotel in Miami
#31 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Miami-Airport / Blue Lagoon 3*
Number of rooms: 159
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Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Miami
Miami Homewood Suites

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