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“Great place to stay” 5 of 5 stars
Review of Homewood Suites Miami-Airport / Blue Lagoon

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Homewood Suites Miami-Airport / Blue Lagoon
3.0 of 5 Hotel   |   5500 Blue Lagoon Dr, Miami, FL 33126   |  
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Ranked #37 of 129 hotels in Miami
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great place to stay”
5 of 5 stars Reviewed February 5, 2014

I stayed at the Homewood Suites Blue Lagoon in Jan/14 and had a great time. Staff was great as well as site location and general ammenities. Definitely recommend (Key-based safe should be updated, though)

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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489 people have reviewed this hotel

Traveler rating
    187
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    70
    28
    14
See reviews for
223
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
burnsville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 5, 2014

Consistently good service, close to the airport. Staff always goes the extra mile to ensure satisfaction. No thrills but great for business or if you need additional room space. Always clean and comfortable.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 3, 2014

If you're looking for a good hotel close to MIA airport, pick this one. Helpful staff and shuttle van to/from the airport and local restaurants. Also within walking distance to several coffee shops and restaurants.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2014

This was our second time staying at the hotel. We encountered our two bedroom suite to find our bathrooms were not clean with hair on the toilets and in the shower. When I notified the front desk the manager was very apologetic and took immediate action. The head housekeeper on the other hand was very nasty and unfriendly. Removing the encounter with the bathrooms and the housekeeper the stay was excellent and we will stay there again. The price of the room and the amenities more than make up for the inconsiderate cleaning staff.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odessa, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed February 1, 2014

I am a fan of the Homewood Suites chain, but Hilton needs to revoke this license. Couldn't find my reservation, then put me in a smoking room that was filthy, then moved me to another room when I complained vigorously. The second room wasn't much better, towel rack falling off the wall, tile coming up, just a bad deal. If you want t pay for the Hilton name and get a motel 6 grade room then stay here.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Stephen P, General Manager at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, February 11, 2014
We're sorry to hear about the unpleasant smell and conditions of your guest room. We're working with our housekeeping and facilities team to address this and apologize for any discomfort you experienced. If you have any additional comments or concerns, please let us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 29, 2014

Wonderful property from the friendly and warm welcoming staff to the beautiful suites and pool!! The grounds are very well maintained. Lobby area very welcoming as well as the veranda located off of the lobby..Manager welcome home reception was also awesome-Clean and fresh with every ammenitie s needed. Wonderful complimentary breakfast and light dinner in the evening

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Topeka, Kansas
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 21, 2014

I would have to say that our room was in need of some repairs. There was damage to the ceiling and the walls (enough to make you wonder what happened). The kitchen cabinets were also damaged as well as the bathroom wall.

It was not a pretty room. The pool and hot tub were not clean when we first attempted to visit, but after a conversation with the front desk, it was cleaned up.

The breakfast was okay. There were SO MANY PEOPLE eating. I was amazed at the mass number - it really didn't seem like our hotel was fully occupied. I was impressed with the staff for actually keeping up (for the most part).

Front desk was always kind and immediately helpful. If our room had not been so poorly maintained, I would have given another star for the fantastic staff experience.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Address: 5500 Blue Lagoon Dr, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Family Hotel in Miami
#31 Romantic Hotel in Miami
#31 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Miami-Airport / Blue Lagoon 3*
Reservation Options:
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Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Miami
Miami Homewood Suites

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