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“Free Upgrade” 4 of 5 stars
Review of Homewood Suites Miami-Airport / Blue Lagoon

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Homewood Suites Miami-Airport / Blue Lagoon
3.0 of 5 Hotel   |   5500 Blue Lagoon Dr, Miami, FL 33126   |  
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Ranked #37 of 129 hotels in Miami
Tampa
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Free Upgrade”
4 of 5 stars Reviewed November 12, 2013

The hotel was booked for the night, so I was charged before my arrival to guarantee my room. On a positive note, I was given free upgrade to a suite. My coworker was also booked to stay at the hotel, but her room was not ready until 9 pm.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, November 21, 2013
Dear guest,

I'm glad to see your stay had a bit more than expected with the upgrade given by our team. What I am not too thrilled about is the fact that your colleague had to wait for a room at 9pm. This should not have happened. Can you please email me at juan.quiroz@dimdev.com the contact information for your colleague? I would like to extend an apology to him/her.

Again thank you so much for your time and effort in writing this review. We appreciate it.

Happy Holidays!
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493 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Gainesville, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2013

Spent 3 nights there last month with my husband, our daughter and our grandson. Got a two bedroom suite and it was very comfortable and clean. The front desk staff was friendly and courteous. I would suggest having dish soap and/or dishwasher detergent available in the suites, however.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, November 12, 2013
Dear guest,

We're so happy to read you had a great time with your family. We hope to see you again in the future... Next vacation is just a few months away... come and stay with us once again!
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Nassau, Bahamas
1 review
5 of 5 stars Reviewed November 6, 2013

I really enjoyed my stay at Homewood suites Blue Lagoon. We have our annual meeting in one of the conference rooms. The hotel is centrally located near the airport great shopping and restaurants. i highly recommend the 94th Sqaudron restaurant.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, November 12, 2013
Thank you so much for your review. We love reading our guest comments and most of all we appreciate your time in writing it. Please come back soon! This will always be you Home Away from Home!
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Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 27, 2013

We stayed here one night. Everything worked well in the room. The hotel and room were very clean and quiet. The front desk staff were very friendly. Great view from our room. And the room was big.
This was our first Homewood but won't be our last.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, October 29, 2013
Thank you so much for this great review of our hotel! Please come back soon!
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Halifax, Canada
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 25, 2013

We had a party of 6 staying on the top floor in the corner. The hotel is great, room was like an apartment with a mini kitchen that had a full sized fridge and microwave and a table. Living room was awesome with a large HDTV and a love seat and chair. Master bedroom had an amazing view of Blue Lagoon and its own bathroom. The other bedroom in the suite had 2 queen beds and that had its own washroom and shower too!

Free wifi here and a free continental breakfast, which was tasty! I highly recommend if you are travelling with a large group to choose this hotel as its close to the airport and about a 10 minute drive to downtown Miami!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, October 29, 2013
Thank you for your great comments we appreciate the time you took out of your day to write a review for our hotel. Take care!
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A TripAdvisor Member
5 of 5 stars Reviewed October 25, 2013

This hotel was very clean nice rooms and a great lake view. close to several restaurants and stores. large pool and great staff. Great place for one night or several... good hot breakfast with a large seating area, fast complimentary internet and close to the airport and minutes from South Beach and downtown.....

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, November 15, 2013
Dear guest,

We want to thank you from the bottom of our hearts for such a wonderful review. Over the last couple of days we have seen many guests posting positive reviews of our property and yours is not the exception. For that and for being our guest we thank you! Please visit us again soon.

Take care and happy holidays!
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Cokato, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2013 via mobile

We often stayed in Homewood Suites in the Midwest with our large family, and were always impressed with the space, value and amenities. Unfortunately, the room we had at this property does not compare to the ones we used to stay in. This honestly feels like they took a lower value hotel and joined the rooms together, added kitchen facilities and called them suites. The bathroom is tiny and hard to get into as you step over the toilet to close the door. Our television was blinking out and although they sent maintenance it was never fixed. The closet doors were also falling off the tracks. The furnace/air conditioner unit is located behind a wall in the bedroom and is very loud and rattles. So, although the front desk guys were very nice, and the business center actually worked, the hallway carpets need cleaning and this property just doesn't live up to what we've been used to with other Homewood properties and the Hilton brand.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review, October 29, 2013
Dear guest,

Thank you for taking time out of your day to post a comment about our hotel. We understand your different points and want to announce to you that we have set a future date for renovations of our hotel and will be working to deliver a brand new product to our guests in the middle of 2014. We hope that you will continue to consider us an option for your lodging needs. We are a part of the Hilton Family of Brands and we make sure our service is a memorable experience for you and all of our guests. We hope to see you again soon.
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Address: 5500 Blue Lagoon Dr, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Family Hotel in Miami
#31 Romantic Hotel in Miami
#32 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Miami-Airport / Blue Lagoon 3*
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Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Miami
Miami Homewood Suites

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