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Homewood Suites Miami-Airport / Blue Lagoon: Traveler Reviews

3.0 of 5
5500 Blue Lagoon Dr, Miami, FL 33126
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Homewood Suites Miami-Airport / Blue Lagoon
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Ranked #32 of 130 hotels in Miami
Most recent review
5 of 5 stars Reviewed January 1, 2013
Ryan8437 Pickering, Canada
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296 reviews from our community

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Traveler rating
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Date Rating
Pickering, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
“Great After Cruise Stay”
5 of 5 stars Reviewed January 1, 2013

We stayed here for two nights after our cruise and had an enjoyable time. The hotel is located very close to the airport and the Dolphin Expressway. We had rented a car and since it was located by the Dolphin Expressway, it was a breeze to get to the Dolphin Mall (to the west) and Miami Beach (to the east). There's lots of parking as well.

The suite was spacious enough for the three of us. Wifi worked well in the room, but sometimes lost connection in the far part of the room. There were 2 LCD (or LED) TVs in the room and offered your standard channels. Beds were comfy and clean.

The pool and hot tubs were also good. The hot tub was quite hot, which I prefer, and the pool was a nice temperature. As there are quite a few trees along the edge abutting the lagoon, there were leaves in the pool and hot tub.

The business centre was great and had three computers with fast internet. Also, they had a printer there, so you could print off boarding passes, etc.

The complementary breakfasts were tasty and had quite the selection. (One of the main reasons we tend to stay at Homewood Suites and Hampton Inns because of their good complementary breakfasts). Also, this location had a manager's reception one afternoon we were there. There was beef fajitas, salads and complementary draught beer and wine.

We would stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ryan8437 about Homewood Suites Miami-Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Pre cruise family stay”
4 of 5 stars Reviewed December 30, 2012

We booked a 1 bedroom suite for 4 adults and my 1 year old for a night before our cruise.

The suite had a kitchen and enough room for all of us no problem. Free hot breakfast was really good, something for everyone. The giant carp? in the lagoon outside the dining area were really neat to watch.

We arranged cruise terminal pick up with the front desk it was about $15 per person.

This hotel is in an area that is not close to much, but for a quick stay we would choose it again.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TiffanyeShanks about Homewood Suites Miami-Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vero Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Good but not great...”
3 of 5 stars Reviewed December 22, 2012

Stayed here for one night after arriving late into Miami airport. Rooms were clean and spacious. We have 3 children and booked this hotel for the extra room and sofa bed. However when we went to pull down the bed there was a big label under the cushions saying "broken". We complained to the front desk who seemed unaware of the problem and they gave us a fold down instead. However, we were all very tired and could have done without the extra hassle. Also, we are Hilton diamond members but the hotel forgot about our preferences and benefits. Overall hotel and location were good but service problems let it down.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask wes942 about Homewood Suites Miami-Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabl, General Manager at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review
January 4, 2013
Thank you for choosing to stay with us after your late night arrival to Miami. I'm sorry that we overlooked the broken sofa bed and we appreciate that you brought it to our attention. As a valued guest we want to ensure you have the best experience and we're sorry we did not provide that for you this time. I'm working with our staff to ensure our rewards members receive the My Way benefit selections they have elected and invite you to contact me directly if there are any additional concerns. We hope you give us another chance to provide you with wonderful service.

Best Regards,

Gody Almonte
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Fantastic Hotel and Service”
5 of 5 stars Reviewed December 18, 2012

Suites are very spacious and incl all amenities. Breakfast was incl. The Front Desk Attendant came to the rescue by reimbursing the taxi fare from the airport as the hotel shuttle was temporarily unavailable.
We would have no hesitation in visiting again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask RASMAN about Homewood Suites Miami-Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Hotel & Service”
5 of 5 stars Reviewed December 16, 2012

We stayed here over the weekend to go to a Miami Heat Game. It is in a great location between downtown Miami and the Miami International Mall. Airplanes can be heard flying over the hotel throughout the night but not loud enough to keep you awake at night. The breakfast was great and service fantastic! I had an emergency that Carmen and Michael helped me with on the night of arrival. I would highly recommend this hotel! The only thing I would advise NOT TO DO, is order pizza from New York Pizza Kitchen (the menu is in the room). That place is a joke! Horrible service, the pizza was awful, chicken wings were the smallest I have ever seen in my life! We ordered a Small Pizza, 8 Chicken Wings and a Cup of Soup, it came to $30.00!! I usually don't give bad reviews about places but this place takes the cake for worst pizza joint out there. Try Papa Johns (it's also in the room).

Room Tip: Ask for a room not facing the airport if possible. If not it's not the end of the world.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask CjStallings about Homewood Suites Miami-Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Suites Miami-Airport / Blue Lagoon Hotel
Homewood Suites Miami Airport
Homewood Suites Miami
Homewood Miami
Miami Homewood
Miami Homewood Suites
Address: 5500 Blue Lagoon Dr, Miami, FL 33126
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotels in Miami
#42 Business Hotels in Miami
Price Range: $$
Hotel Class:3 star (3*)
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