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Homewood Suites Miami-Airport / Blue Lagoon: Traveler Reviews

3.0 of 5
5500 Blue Lagoon Dr, Miami, FL 33126
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Homewood Suites Miami-Airport / Blue Lagoon
Ranked #37 of 131 hotels in Miami
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287 reviews from our community

    Trip type
Traveler rating
    103
    115
    45
    19
    5
Date Rating
Honduras
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Secon time I stay here. Now it needs little bit more cleaning”
3 of 5 stars Reviewed November 5, 2012

I stayed here for 4 days while in Miami for work. The last time I came here I stayed for a whole month, back then the stay was perfect. This time the rooms, specially the bathroom neede a littl bit more cleansing.
The location is great for work, its close to downtown, Doral , the airport and if you like to do shopping,
I will stay here again

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Very pleasant surprise”
5 of 5 stars Reviewed November 4, 2012

We booked a room because of location and got much more than expected. Pamela at the desk accommodated our preference for a room and provided excellent advice about where to grab a quick lunch. Complimentary breakfasts and light dinners were excellent - we ate on the deck overlooking the lagoon and watched the sun set. These meals simplified our life. The suite was comfortable and roomy. Although close to the airport, there was no jet noise. We'll visit again.

Room Tip: Go for odd numbered rooms on the lagoon side of the hotel.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 13charley about Homewood Suites Miami-Airport / Blue Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great again!”
5 of 5 stars Reviewed October 24, 2012

This is my third time in this hotel and it continuous being great! I was one night with my husband before leaving USA to our country and I felt happy choosing it again. the one bedroom suite very clean as always, the bed really comfy, the small kitchen really helpful.
The front desk staff were helpful and polite and they always welcome you.
We had a high floor with the lake view and it was really awesome. The scene early in the morning was fantastic!! The breakfast and dinner were delicious as always.
I will go back on my next vacation trip.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, Oregon, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Getting Worse By The Day”
2 of 5 stars Reviewed October 6, 2012

This hotel has some problems, for example:
-The air conditioner in my room would hover just below 80 degrees during the day and cool off to maybe 74 at night. I complained about it, but they never fixed it.
-I had to complain about someone smoking in the room next to me and the guy that came by tried to blame me.
-The fan in the bathroom started seizing up and when I called for a mechanic to fix it, he came in flicked it with his finger and then looked at me like I was an idiot when it started back up and left without saying a word.
-When room service would come they'd put my dishes in the dishwasher and run it without soap, so when I got my dishes out they were covered in baked-on food.
-The elevator was super slow and about 80 degrees inside at all times.
-The breakfast did not look like it should have been consumed.
-The water around the back of the hotel had tons of garbage floating in it.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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miabl, General Manager at Homewood Suites Miami-Airport / Blue Lagoon, responded to this review
October 11, 2012
We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Again, we apologize for the inconveniences that you experienced. We want you to know that we will address all issues immediately. Thank you for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“A little dated”
3 of 5 stars Reviewed August 28, 2012

We stayed here for 1 night on before our cruise and had two rooms. Our room was clean, but the bathroom door open directly into the toilet and you had to push it past the toilet. It was a tight squeeze and uncomfortable. The property was nice for being by the airport and we had no problem with noise. We enjoyed the back small deck that has a lot of fish off in the bay/river. Overall it is okay for a 1 night stay.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Suites Miami-Airport / Blue Lagoon Hotel
Homewood Suites Miami Airport
Homewood Suites Miami
Homewood Miami
Miami Homewood
Miami Homewood Suites
Address: 5500 Blue Lagoon Dr, Miami, FL 33126
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotels in Miami
#37 Business Hotels in Miami
Price Range: $$
Hotel Class:3 star (3*)
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Homewood Suites Miami-Airport / Blue Lagoon
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