Ok, I was checking Tripadvisor daily about this hotel before leaving for two days....had booked in the first place because of a very reasonable price for a two room suite. But the last review I read sent me to the cancellation policy, only to discover that I had missed the window by two hours. My daughter and I were stuck and, man, was I apprehensive.
I so thoroughly scrutinized every interaction with staff, every corner of the room, every phone call to the front desk that I was driving myself crazy. And, with the exception of some loud conversation at 4 am the second night, the experience was close to perfect.
The room was so unique in design, great beds and linens, terrific bathroom (wonderful Grohe rain showerhead), nice layout, nice hot tub on the balcony, ceiling fans....and the decor of the entire place is unlike anything I've seen before. The center atrium is magical. Our experience started when we registered early, since we had an appointment until 8 pm. When we got back to the hotel, the front desk person knew right away who we were, keys were waiting, and our request for a quiet room had been accommodated. We could not figure out how to fill the hot tub -- our call to the front desk was promptly answered and the man sent to help was at our door within 2 minutes. We were always politely greeted, all questions and phone calls quickly answered. The place overall was immaculate and the staff performed just fine.
We took other reviewers' advice and parked elsewhere. While there is a parking garage across the street, there are also a number of open parking lots just a few blocks away that charge between $5 - $6 for overnight. The only catch: you have to be out by 9 am, which was not a problem for us. During the day, throughout Coconut Grove, there are blue parking kiosks that give you a slip for your dashboard noting the length of parking time paid for. It is an easy and efficient system but have lots of change; not all the machines take bills.
Now, there are some idiosyncrasies about the hotel that might bother some but which added to the quirkiness for us. Yes, the rooms can be dark but we found it restful. I searched for an outlet in the bathroom (coffee pot and hairdryer both provided, so I knew there had to be one!) and it took a day to discover it high up the wall next to the outlett for the bathroom plasma TV. (We moved the coffee pot to the built in desk nook, no problem). If there was one thing I just didn't like, it is that the balcony faces a very ugly concrete wall and there is no view. I cannot figure out the layout of the rooms in the hotel so I guess this is what you get with a quiet room.
About that 4 am conversation -- I awoke thinking "Oh, no, here we go" but realized I had not closed the doors between sitting and bed rooms. That greatly helped the situation but also gave me an understanding of how the noise carried between balconies and through the open atrium areas outside your door. Fortunately, the conversation, while loud, was short and over quickly.
And checkout was accurate and so fast, the valet had not finished turning my car around when we arrived with suitcase. Also he was shocked that I still tipped him -- cannot be the same guy an earlier reviewer encountered.
The bottom line -- yes, I would stay here again and anticipate another enjoyable visit -- but only in one of their quiet rooms and only in a suite with two rooms separated by a door. Even then, other patrons conversations might be a problem but I think that is an inherrent design flaw in the layout of the entire hotel. I am willing to take the chance.
Sorry for the long posting but I spent two nights in the place with writing this review in mind!
- Also Known As:
- Mayfair Hotel And Spa
- Mayfair Hotel
- Mayfair Hotel Miami
- Mayfair Hotel Coconut Grove
- Mayfair Coconut Grove
- Official Description (provided by the hotel):
- Among The Most Exciting and Luxurious Coconut Grove Miami Hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more less
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