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“Nice place but don't ask for an airport taxi” 2 of 5 stars
Review of Mayfair Hotel & Spa

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Mayfair Hotel & Spa
4.0 of 5 Hotel   |   3000 Florida Ave., Coconut Grove, Miami, FL 33133   |  
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Ranked #74 of 129 hotels in Miami
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice place but don't ask for an airport taxi”
2 of 5 stars Reviewed yesterday NEW

This is a friendly place in the heart if Coconut Grove with onsite restaurant, spa and fitness center. My complaint is that the hotel was incapable of assisting us getting to the airport. They do not have a shuttle service and despite
my asking the evening before and the morning of our departure, they could not procure a car or taxi for our ride to the airport. The front desk responded, "all we can do is call a taxi but if they don't come there's nothing we can do". "We don't provide public transportation".

Honestly, I've stayed all over the world and have never stayed at a hotel that is unable and less willing to provide their guests with airport transfers.

If you have your own car definitely stay here, otherwise you'll be walking everywhere

Stayed August 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 people have reviewed this hotel

Traveler rating
    28
    21
    15
    11
    9
See reviews for
14
32
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed with a few friends in July and felt like I was on a real vacation, even though I live 20 minutes away. From the moment the doors open in the lobby, you are welcomed by friendly staff members and a relaxing ambiance. The rooms were exactly as we expected. Perfect for 2-4 people with deliciously comfortable beds. After putting our stuff down, we went to the rooftop pool where we enjoyed one of Miami's greatest views with some yummy food and drinks! The staff members were very attentive and even brought us drinks to the pool. If you are looking to step out of the hotel, its location is just a few steps from some of the best bars and restaurants in the area. We will most definitely be returning to the Mayfair.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral Gables, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Service was very good, room was great, pool area is very cool. Bar tenders at the pool pour great drinks. Sunday morning breakfast at the hotel was great, we enjoyed our entire stay. There is also lots to do in the area.

Room Tip: room with outside Jacuzzi are the best.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goshen, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My wife an I were looking for a weekend getaway to take some alone time away from the kids. We were very disappointed with our stay here. Our room was very dated with old furniture and a view overlooking shopping stores. The patio seemed like an old bachelor hang-out with a hot tub that was sticky and full of dust. The chaise lounge on the patio seemed to be yellowing. The closet door seemed to jam and service here was mediocre. We will not return here.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is my second stay here, I felt it was even better than before. The staff is friendly, the hotel exceptional clean and the pool deck is amazing. I love the Mayfair. Thank you and see you soon on my next trip to Miami.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review, 5 days ago
Dear kcr1609,

It is great to hear from a loyal guest and we are very proud to read that our staff made you feel warm and welcomed.
We sincerely hope to continue having you visit us and our Iconic property and enjoying all the great amenities.

Warm regards,
Jose Rico-Arango
Director of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I live in Phoenix, but we're originally from Miami. We came to town and planned on having a get together with all of our friends and family on the rooftop bar. Unfortunately, the weather didn't cooperate! Fortunately, the staff quickly helped by setting up tables & chairs at the Spartico for over 25 people! Everything turned out so beautifully!! And beyond that, the Mayfair was absolutely gorgeous!! We loved everything about our deluxe suite!!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review, 5 days ago
Dear Spaul333,

We are thrilled to read that your visit was everything that you hoped for and we are truly thankful that you chose our property to come back home.
Our staff at Spartico is truly welcoming and we are extremely proud of those guys and the work they do, it is exceptional and we love to hear from our guest recognizing such.
We sincerely hope to have earned a loyal guest and to have you back in our property in the near future, enjoying all of the amenities that our Iconic property has to offer.

Warm regards,
Jose Rico-Arango
Director of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for my husbands 30th birthday present. The location we thought was awesome, there was everything we needed within walking distance (food, bars, shops, car rental). The hotel seemed lovely, and yes we did stay from Friday night to Monday afternoon, but I must say we didnt spend a lot of time at our hotel. The pool looked beautiful and all of the staff was more than eagar to help with any of our needs. The same goes for the hotel restaurants that we did not dine in. We chose to drive 20-30 minutes and explore Miami. Overall a very good experience with this Hotel.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review, 1 week ago
Dear nicvit131,

Thank you for taking the time to share with us about your recent stay in our property and for choosing our property to celebrate such an special moment. We are delighted in reading that our property and accommodations exceeded your expectations.
We sincerely hope to have earned a loyal guest and hope to have you back in our property and this time enjoying all the great amenities our hotel has to offer.

Warm regards,
Jose Rico-Arango
Director of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mayfair Hotel & Spa

Address: 3000 Florida Ave., Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Miami
#18 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mayfair Hotel & Spa 4*
Official Description (provided by the hotel):
Among The Most Exciting and Luxurious Coconut Grove Miami Hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more   less 
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Also Known As:
Mayfair Hotel And Spa
Mayfair Hotel Miami
Mayfair Hotel Coconut Grove
Mayfair Coconut Grove

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