I have stayed at the Mayfair Hotel since the 1980's - and it has always been one of the most beautiful and romantic hotels in Miami. However, the customer service has always been poor. Each time I stay I ask for the hot tub (each room has a beautiful hot tub on the balcony) to be prepared so that it will be ready when I arrive. However, they never get it right. The last time I stayed it took them two tries to set up the hot tub. As a result, I was unable to enjoy the best feature of the hotel until late in the night. Since I was staying only one night - this was a disappointment. Also, one of the valets was very rude. The lack of customer service is a recurring theme at this hotel. However, it's beauty and romance keeps me coming back!
- Official Description (provided by the hotel):
- Among The Most Exciting and Luxurious Coconut Grove Miami Hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more less
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- Also Known As:
- Mayfair Hotel And Spa
- Mayfair Hotel Miami
- Mayfair Hotel Coconut Grove
- Mayfair Coconut Grove