Front desk staff was great. Leak in the bathroom (room 319) from ceiling had a nice puddle when we walked into bathroom. Had the deluxe suite and there was nothing sweet about it. No view concrete wall. Felt like I was in a bunker. Pictures of hotel and room are very misleading. The to top the stay off valet helped themselves to my Ipod.
I called the hotel twice, I wrote two emails I HAVE YET TO HEAR BACK!
Terrible customer service stay at a different hotel
- Also Known As:
- Mayfair Hotel Miami
- Mayfair Hotel And Spa
- Mayfair Hotel
- Mayfair Hotel Coconut Grove
- Mayfair Coconut Grove
- Official Description (provided by the hotel):
- Among The Most Exciting and Luxurious Coconut Grove Miami Hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more less
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