We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect place to stay when visiting U of Miami” 5 of 5 stars
Review of Mayfair Hotel & Spa

Save Saved
You added Mayfair Hotel & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Mayfair Hotel & Spa
4.0 of 5 Hotel   |   3000 Florida Ave., Coconut Grove, Miami, FL 33133   |  
Hotel amenities
Ranked #75 of 131 hotels in Miami
Newark, New Jersey
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
“Perfect place to stay when visiting U of Miami”
5 of 5 stars Reviewed November 14, 2012

The Mayfair is a triple threat to every other hotel in the U of Miami area. It's the perfect distance to the University, the perfect poolside ambiance & beautiful woodwork carvings everywhere, walking distance to the vibrant Grove with its shopping & wonderful eateries. The suite rooms are spacious and well appointed, loved the bathroom, plus each room had a private patio with a hot tub. The staff bent over backwards to help us and couldnt have been more considerate. We have stayed there twice now and felt very pampered, (in between all the college visit running around). Didnt try the spa but plan to on our next trip. Since we plan to return again and again and again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review, November 23, 2012
Dear nuttree125,

Thank you for your kind comments. We are proud to be one of the few preferred hotels of the UM and our long lasting relationship is based on the excellent product and outstanding customer service the Mayfair is know for. Please allow us to be at your service during your next visit to Miami.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

946 people have reviewed this hotel

Traveler rating
    281
    279
    146
    134
    106
See reviews for
142
346
42
170
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed November 13, 2012

If you want to relax at the pool on a Sunday after a late Saturday night, this is NOT the hotel for you. I was so looking forward to lounging at the pool the day after a wedding and much to not only my chagrin, but practically all the guests lounging around, a dj started playing the loudest, most annoying club music. Yes, I understand the hotel is trying to cash in on a craze where people hang out and drink and dance all day, but when the only person dancing is the dj's girlfriend something should be changed. And don't bother asking it to be lowered - they lower it for 2 minutes that it's back to top volume. And also don't bother complaining to the front desk: I never in my life met so many women with no facial expressions who didn't seem to care. This was a great disappointment.

Also, if you have a long dress - good luck in hanging it up as there is no place for that as half the closet space was eliminated for a fridge, microwave and safe.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review, November 23, 2012
Dear jw909,

Thank you for your recent comments. The Mayfair Hotel and Spa is known to be an oasis of tranquility and the place to rejuvenate after a busy week. I do apologize for the louder music; our DJ is here to create an ambiance to our pool and day lounge. He is instructed to play relaxing and background music that will turn our rooftop into a relaxing Oasis, on occasions guests request certain songs which we try to accommodate. I apologize for this request which does not meet our standards, I encourage you to once again experience our Above Mayfair Rooftop Lounge so you can rest assure of what our standard is.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
84 reviews 84 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 11, 2012

We recently stayed at the Mayfair for a family function. The location in Coconut Grove is excellent - within walking distance to shops, dining, parks and a local trail. This property seems a bit confused in what it wants to be. It bills itself as a boutique property, yet the personal touches and service were lacking. The structure itself is beautiful, but the people who staff it are generally detached and impersonal. Upon arrival, we were barely acknowledged, much less greeted by the valets, bellhops, or front desk staff. For the remainder of the weekend, interactions with hotel staff were professional, yet extremely aloof.

The room was large with a lot of open space, but a bit odd in arrangement and decor. The mattresses, pillows, towels and linens were all extremely comfortable. There were ample electrical outlets and an accessible power strip for charging personal devices. The bathroom is equipped with a large diameter rainfall shower head.

That being said, our balcony view looked directly onto the wall of a neighboring building. There was a large crack running the width of the full length mirror in the bathroom. There is ample room to hang shirts in the closet, but the remainder of the closet space is occupied by the in-room hospitality mini-fridge (fully stocked), microwave, in-room safe, and iron/ironing board. There was an upright piano in our circa 1972 brown and orange sitting room.

The hotel property itself was attractive and inviting. The atrium, lobby, and hallways were all lovely and well-kept. The rooftop pool was small and somewhat shallow, but warm and clean. Overall it was a comfortable stay, but given the lack of warmth and service from the hotel employees, I probably wouldn't stay here again.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review, November 23, 2012
Dear jaj14,

We are pleased to hear that you have enjoyed your recent stay with us. Please note that we have since employed a new Director of Front Office whose main focus is to train our staff in engaging and servicing our clients. I would love to have you back here at the iconic Mayfair Hotel and Spa and personally experience our new service culture. You will not be disappointed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
116 reviews 116 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

We have a very nice suite. Separate bedroom/living area. Nice bathroom. Closet is a little odd. Hard to hang your clothes, a microwave and safe are squished into the closet also. Outside area with hot tub. Private, so no suits required! I have no problem with the $30 set up fee for the hot tub. At least I know the water is fresh and they will drain and refill it every day. Service has been great! The restaurant is good again the service was wonderful and food delicious.
The only issue I have is that the furnishings in the room are shabby. Ripped upholstery in couches and furniture looks beat up. This suite needs a total paint job and new furniture.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review, November 23, 2012
Dear Ilovemaineusa,

Thank you for your recent comments. We are pleased to hear that you have enjoyed your stay with us. We have recently completed a multi-million dollar upgrade which included the replacement of our room furniture along with a new bedding package and many other details that will make each suite a superior product.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 8, 2012

My husband and I stayed here in June with our small dog, and loved our experience. It can be a guessing game when you are traveling with a pet when it comes to the costs and exactly how 'friendly' it actually is--most of the time you don't know until you get there. However, from the first time I called to make reservations, the staff was extremely friendly and accommodating, letting us know about the minimal pet fee and that she would be provided with a water bowl, a bed, and snacks!!

The hotel is gorgeous, in a nice, quaint neighborhood with convenient shopping just across the street. When we arrived, it was late, but we had paid the fee to have the hot tub ready for us. Unfortunately, the hot tub didn't work, so they moved our room, but waived the fee.

The hotel has an open air lobby, so you get the full Miami feel. The best part of the entire stay was the rooftop pool. We spent an entire day sipping drinks and enjoying the views--it was like a dream. If you are looking for a relaxing, unpretentious hotel in Miami, you must stay here.

We will DEFINITELY stay here again. Actually, Mayfair just came up in conversation the other day. Every trip with a pet should be that easy! Thanks, Mayfair!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review, November 23, 2012
Dear Elizabeth K,

We are thrilled by your recent review and stay with us. We are one of the most pet friendly hotels and travelers are always welcome to bring their pets along. We provide a wonderful and plush bed for your pet along with some very special treats.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida keys
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 8, 2012

my daughter and i enjoyed a delightful lunch, facial and massage at the jurlique spa in the mayfair hotel. we were greeted and escorted to private bath suite each... an excellent facial by carli and superb massage by eric (lynny) and marietta (teddy)... the love of their chosen profession shines!!!

would like to see the courtesy and professionalism of spa personnel passed on to the front desk reception... no acknowledgement coming or going in the lobby... and you know what they say about first impressions!!!

the mayfair is still the grand old dame of the grove and the spa will lure us back!!!

thank you, teddy

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review, November 23, 2012
Dear teddythompson,

Thank you for your recent review. We are thrilled to hear that you have enjoyed your experience in our Jurlique Spa which is one of Miami’s top spas. We are pleased to offer organic only products. Why? Because your skin eats too. Please visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2012

Loved the room I had for a one night stay at the Mayfair..... would have enjoyed a longer visit. The room was a very good size, and to my surprise, there was a piano against one wall. That's a first! It also included a nice sized sitting area, a beautiful, clean bathroom, comfortable beds....I could go on and on. Excellent staff. Only had breakfast, but the restaurant overlooked a beautiful atrium with fountains. Great location in Coconut Grove, which is a fun place to visit. Would highly recommend.

Room Tip: I was on the fifth floor...nice and quiet.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review, November 23, 2012
Dear travel512,

We are pleased to hear that you have enjoyed your stay here at the iconic Mayfair Hotel and Spa. Please allow us to be of service again during your next trip to Miami.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Mayfair Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mayfair Hotel & Spa

Also Known As:
Mayfair Hotel Miami
Mayfair Hotel And Spa
Mayfair Hotel
Mayfair Hotel Coconut Grove
Mayfair Coconut Grove
Address: 3000 Florida Ave., Coconut Grove, Miami, FL 33133
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Miami
#19 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mayfair Hotel & Spa 4*
Official Description (provided by the hotel):
Among The Most Exciting and Luxurious Coconut Grove Miami Hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Orbitz, TravelClick, Priceline, Tingo, Amex, TripOnline SA, Asiatravel.com Holdings, getaroom.com, BookIt.com, Agoda and Venere so you can book your Mayfair Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mayfair Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.