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Mayfair Hotel & Spa: Traveler Reviews

4.0 of 5
3000 Florida Ave., Coconut Grove, Miami, FL 33133
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Mayfair Hotel & Spa
Ranked #65 of 131 hotels in Miami
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710 reviews from our community

Traveler rating
    225
    212
    102
    100
    71
See reviews for
Families
106
 
Couples
249
 
Solo
31
 
Business
131
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
USA
Top Contributor
100 reviews 100 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
“Nice suite”
4 of 5 stars Reviewed November 10, 2012 via mobile

We have a very nice suite. Separate bedroom/living area. Nice bathroom. Closet is a little odd. Hard to hang your clothes, a microwave and safe are squished into the closet also. Outside area with hot tub. Private, so no suits required! I have no problem with the $30 set up fee for the hot tub. At least I know the water is fresh and they will drain and refill it every day. Service has been great! The restaurant is good again the service was wonderful and food delicious.
The only issue I have is that the furnishings in the room are shabby. Ripped upholstery in couches and furniture looks beat up. This suite needs a total paint job and new furniture.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ilovemaineusa about Mayfair Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review
November 23, 2012
Dear Ilovemaineusa,

Thank you for your recent comments. We are pleased to hear that you have enjoyed your stay with us. We have recently completed a multi-million dollar upgrade which included the replacement of our room furniture along with a new bedding package and many other details that will make each suite a superior product.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Gorgeous Hotel & Pool - extremely pet friendly”
5 of 5 stars Reviewed November 8, 2012

My husband and I stayed here in June with our small dog, and loved our experience. It can be a guessing game when you are traveling with a pet when it comes to the costs and exactly how 'friendly' it actually is--most of the time you don't know until you get there. However, from the first time I called to make reservations, the staff was extremely friendly and accommodating, letting us know about the minimal pet fee and that she would be provided with a water bowl, a bed, and snacks!!

The hotel is gorgeous, in a nice, quaint neighborhood with convenient shopping just across the street. When we arrived, it was late, but we had paid the fee to have the hot tub ready for us. Unfortunately, the hot tub didn't work, so they moved our room, but waived the fee.

The hotel has an open air lobby, so you get the full Miami feel. The best part of the entire stay was the rooftop pool. We spent an entire day sipping drinks and enjoying the views--it was like a dream. If you are looking for a relaxing, unpretentious hotel in Miami, you must stay here.

We will DEFINITELY stay here again. Actually, Mayfair just came up in conversation the other day. Every trip with a pet should be that easy! Thanks, Mayfair!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Elizabeth K about Mayfair Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review
November 23, 2012
Dear Elizabeth K,

We are thrilled by your recent review and stay with us. We are one of the most pet friendly hotels and travelers are always welcome to bring their pets along. We provide a wonderful and plush bed for your pet along with some very special treats.
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florida keys
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“excellent spa!”
4 of 5 stars Reviewed November 8, 2012

my daughter and i enjoyed a delightful lunch, facial and massage at the jurlique spa in the mayfair hotel. we were greeted and escorted to private bath suite each... an excellent facial by carli and superb massage by eric (lynny) and marietta (teddy)... the love of their chosen profession shines!!!

would like to see the courtesy and professionalism of spa personnel passed on to the front desk reception... no acknowledgement coming or going in the lobby... and you know what they say about first impressions!!!

the mayfair is still the grand old dame of the grove and the spa will lure us back!!!

thank you, teddy

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
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Ask teddythompson about Mayfair Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review
November 23, 2012
Dear teddythompson,

Thank you for your recent review. We are thrilled to hear that you have enjoyed your experience in our Jurlique Spa which is one of Miami’s top spas. We are pleased to offer organic only products. Why? Because your skin eats too. Please visit us again.
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Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed November 7, 2012

Loved the room I had for a one night stay at the Mayfair..... would have enjoyed a longer visit. The room was a very good size, and to my surprise, there was a piano against one wall. That's a first! It also included a nice sized sitting area, a beautiful, clean bathroom, comfortable beds....I could go on and on. Excellent staff. Only had breakfast, but the restaurant overlooked a beautiful atrium with fountains. Great location in Coconut Grove, which is a fun place to visit. Would highly recommend.

Room Tip: I was on the fifth floor...nice and quiet.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask travel512 about Mayfair Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review
November 23, 2012
Dear travel512,

We are pleased to hear that you have enjoyed your stay here at the iconic Mayfair Hotel and Spa. Please allow us to be of service again during your next trip to Miami.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Hotel which I hope to return”
5 of 5 stars Reviewed November 7, 2012

Fabulous hotel!
Ideal for couples. I appreciated the wi if in my room sorry suite.
Good value for money.
Nothing was too much for staff, especially a lovely young man called Raul. He assisted in pointing out spots and travel arrangements.

Room Tip: Our room was not over looked by anyone. I travelled with my adult daughter
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by joy614394 for Miami
Ask joy614394 about Mayfair Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayfairMgr, Guest Relations Manager at Mayfair Hotel & Spa, responded to this review
November 23, 2012
Dear joy614394,

We are happy to hear that we have exceeded your expectation. Please allow us to once again be your Home Away from Home during your next trip from the UK.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mayfair Hotel & Spa

Also Known As:
Mayfair Hotel Miami
Mayfair Hotel And Spa
Mayfair Hotel
Mayfair Hotel Coconut Grove
Mayfair Coconut Grove
Address: 3000 Florida Ave., Coconut Grove, Miami, FL 33133
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Miami
#16 Luxury Hotels in Miami
#44 Business Hotels in Miami
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Among The Most Exciting and Luxurious Coconut Grove Miami Hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more   less 
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