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“GREAT!!!!!” 5 of 5 stars
Review of Element Miami International Airport

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Element Miami International Airport
3.0 of 5 Hotel   |   3525 NW 25th Street, Miami, FL 33142   |  
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Ranked #26 of 129 Hotels in Miami
GreenLeadersSilver level
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“GREAT!!!!!”
5 of 5 stars Reviewed November 18, 2013

The element is a great hotel and with the quality and service they should be charging a lot more!

The only downside to this hotel is that there is nothing in walking distance, BUT the shuttle will drive you to a plaza that is a few miles away and pick you up.

The staff was EXCELLENT!!! We arrived about 9:30am, of course or room was not ready, but the clerk asked if she could tag our luggage and hold it for us until the room was ready. She extended a warm greeting and invited us to relax in the lobby as she would call us (I provided my cell number) as soon as the room was ready.

There was nothing that could make this better. We stayed here for two nights before leaving on a cruise.

The hotel offers a third party shuttle for $11 per person; we took a cab which was $25 for my husband and I. We didn't have to wait and be crowded so I prefer to pay $3 more for the comfort and convenience.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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588 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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English first
Inland Empire, CA
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 17, 2013 via mobile

Element Miami International Airport was a nice place to stay. The nightmare of the experience was getting to the hotel. One of the hotel staff informed us that there was shuttle service from the Miami Airport. However we flew into Fort Lauderdale Airport. Through research we found it more economical to take the tri-rail train to the Miami instead of the cab and the shuttle would pick us up. This was fine. However, while at the tri-rail station we called the hotel and a gentlemen told us that we should get off at the tri-rail metro transfer station and go to level 4 and call the hotel to have the shuttle pick us up. This was incorrect. The transfer station does not have four level and this was the wrong stop. We should jave taken the train to the Miami airport stop which was 1-2 stop down the line. This would have been a huge problem except we were on the last train headed south for the night. We called the hotel which put us in touch with a taxi service. They did not offer to have the shuttle come and pick us up nor did they comp us the $16 taxi fare. To add insult to injury the taxi took 45 mins to get there. This area we were waiting was to but it nicely highly undesirable. The front desk receptionist was very apologetic which was nice to hear after this experience

  • Stayed November 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 16, 2013 via mobile

If you would like a place close to the airport and very very clean and inviting at Miami airport then you should pick the Element. We were able to get in quick and easy, it was very convenient and Did I mention clean.
Everyone was helpful and breakfast was also fast and fulfilling.

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Cartin, Starwood hotels at Element Miami International Airport, responded to this review, December 2, 2013
Thank you for your review James K. We appreciate your taking the time to write us a positive review and are very happy to hear you had a great stay recently. Its great to know you found our hotel clean, staff friendly, and breakfast fulfilling. We hope to see you again soon.
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Reisterstown, MD
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2013

My cruise vacation party of four adults stayed at this property for one night before the cruise. Due to an airline delay and our travel from the Fort Lauderdale airport, we arrived at the hotel around 8:30pm. Construction in the area and confusing detour signage caused our car service driver to drive around for an extra 5 minutes trying to get to the hotel property. The hotel is located in a neighborhood not conducive taking strolls after dark. There is a security gate surrounding the property.

Our party was weary from the travel delay and in need of a good dinner. The person at the small front desk did a good job expediting the check in process and providing a bellman to get our bags to the room. She was also helpful suggesting a Cuban cuisine restaurant (La Rosa) a short ride from the hotel. The hotel courtesy shuttle was used to get us to and from the restaurant which was excellent.

The hotel design and décor was quite interesting and pleasant. It was very modern and fresh. This theme was in the common areas as well as the rooms. We requested first floor rooms in our reservations and they were provided even with our late check in.

The breakfast served in the common area near the lobby was very good and all we needed before going to the cruise terminal. The mango paste was a big hit. I consumed several.

I would stay here on a future trip. Hopefully the construction in the area will be completed soon.

Room Tip: Facing the lake in the rear.
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Del Rey, CA
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 13, 2013 via mobile

The hotel is clean and the staff is friendly with a great fitness room. My room was roomy with a refrigerator, microwave, coffee maker, and a kitchen sink with a filtered drinking water tap. They even provide dish-washing soap so I can wash my gym water bottle! We stayed overnight post-cruise before flying home. Location was nowhere within walking distance of restaurants/entertainment but under 10 miles of cruise port and less than 3 miles to airport - very convenient for the cruise passenger! I love a hot breakfast in the morning with a cafe latte, all included! Oh - and the body wash/shampoo dispenser in the shower...nice! Modern and chic decor.

Stayed November 2013, traveled as a couple
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M_Cartin, Starwood hotels at Element Miami International Airport, responded to this review, November 15, 2013
Dear Robert M. We are excited to hear you had a good stay at our hotel and enjoyed the friendly staff, fitness room, and spacious guestroom. Again, thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Brunswick, New Jersey
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 12, 2013

This was one of the Starwood properties my business partner and I sampled while at the CruiseWorld 2013 conference in Florida. We were excited to try the Element brand, considering it is the new trendy, go-green, eco-conscious hotel brand.

No doubt, this hotel has some great aspects to note, however, there are quite a few negative points about it. For business travelers, this hotel is great--it is within walking distance to a train station hub and the Miami International Airport. There is a free shuttle. But leisure travelers, BEWARE:

CONs:
1) Terrible location. DO NOT veer off the major highways to get to this hotel in the event you hit the bad Miami/South Florida traffic on the main roadways. Deal with the highway traffic jams! We figured we'd avoid the highway traffic and once arriving to the hotel, we are lucky to still be alive. As for the particular hotel location, the entire property is gated and within a large industrial area near the airport.

2) Polite but very unaccommodating staff: When we checked in, we asked for information on dining locations nearby that "we wouldn't get shot getting to." The friendly young guy behind the counter said "there are places in the area." Well, yeah obviously, but we're from out of town and that wasn't a help to the question. So we asked further, naming a couple specific chain names, and he gave us a paper with places in the area, but it didn't have much information on it. So, without the counter staff's guidance we said thank you and just resorted to our smartphones for info. When we got to our room, we saw there was a king bed despite my noted preference when booking that I wanted 2 double beds. When we called the front desk, they said there were no other rooms available...which was nonsense because most of the parking lot was empty. If they didn't want to help, they should have just said no rather than tell me a ridiculous bold faced lie like I was born yesterday. HOWEVER, one redeeming note here--I called for extra bedding to use on the pull-out couch and it was immediately delivered to our room.

3) $9 flat rate, across the board parking fee. Really!? Even for SPG and Starwood Pro members?!?!

PROs:
1) Brand new hotel, very clean. There is a great outdoor pool complex in the back of the hotel on the lake. It has a fire ring, a pool with beautiful cement work, and sun-powered lights illuminating the pool, with plenty of places to sit.

2) Breakfast at this hotel is pretty decent, even if you are a vegan/strict vegetarian. There is coffee, orange juice, yogurt, cereal bar, breakfast sandwiches, and my favorite of the morning: a delicious mango strawberry smoothie. The smoothie made up for my aggravation over the parking fee!

3) The room had a fully equipped kitchen with a fridge, stove, sink, plates, silverware, etc. The hotel even offered a grocery/shopping service where you can make a list and it would be delivered to your room (with a service charge).

4) Shuttle service: We took the shuttle to the other Starwood property in the area since we didn't want to drive our own car around. We took it to the Sheraton Airport hotel to eat at the restaurant in it called the Richenbacher, since there were no dining options other than a little pantry store at the Element. When we were done, we called the Element for a pick up and we didn't wait long for it.

Summary: Business travelers--stay here. Leisure travelers--stay away.

Room Tip: There is really no better or worse room location here. The hotel is right by the airport so planes r...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

We were on our way to the Keys, and stayed in Miami for a day in order to check out the scenery. The hotel is bit far from the epicenter of Miami Beach, but what it lacks in location it makes up for in service, overall appointment, and price. We were renting a car to drive to the Keys, so it was a short drive from the airport to the hotel, aiding the location-aspect. The room was exactly what you need, and far exceeded my expectations. In the king-bed room we had full size kitchenette, complete with ceramic mugs, plates, silverware, cooking equipment, a full-size fridge and stove, and a dishwasher. This would be a truly great long-term stay, since I didn't want to leave! I (secretly/openly?) wished it was my apartment. I also loved how they saved space by having a pocket door to the bedroom. The king bed was luxurious and I had no trouble falling asleep. Bathroom was stylishly appointed and had everything we needed, except for maybe a bathtub. The evening reception also a great bonus (M-Thr. 5-7pm); it included free beer and wine and basically what could be parlayed into dinner, which helped us save money on dinner that night. Free food tastes the best! The breakfast bar also had an espresso/latte/cappuccino machine - so delicious!

Room Tip: to get a great view of the sunrise, have a southward-facing room.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Element Miami International Airport

Address: 3525 NW 25th Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 129 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Element Miami International Airport 3*
Official Description (provided by the hotel):
Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more   less 
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