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“rooms usage” 2 of 5 stars
Review of Element Miami International Airport

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Element Miami International Airport
3.0 of 5 Hotel   |   3525 NW 25th Street, Miami, FL 33142   |  
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Ranked #21 of 110 Hotels in Miami
Certificate of Excellence 2014
GreenLeadersSilver level
Buenos Aires, Argentina
1 review
“rooms usage”
2 of 5 stars Reviewed June 23, 2013

be careful when willing to stay at Element Miami Intl Airport, I stayed for one week in a executive room and on the same floor 7 other room were rented for bussinesses purposes with the consequent disturbances of noises, people in/out, moving furniture, door knocking etc.
no respect to guests.

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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790 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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English first
Sao Paulo, SP
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 10, 2013

Good hotel and good localization, but the services and persons are poor/bad.
I made some purchases and nobody helped to localize the packages.
They stay at your desks only looking at you.
This is te negative point - the staff.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Element Miami International Airport, responded to this review, July 3, 2013
Hi waggom,

Thanks for choosing Element for your recent stay in Miami. We're glad you enjoyed you property and location and are sorry to hear about the service issues you experienced. Service is extremely important to us, so we appreciate you bringing this to our attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Idaho Falls, Idaho
Top Contributor
124 reviews 124 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 6, 2013

Pros: trendy euro feel; light open spaces; excellent bed, close to airport; nice pool and workout room. Cons: industrial neighborhood (had hard time believing GPS was on target until I saw the sign on the entryway); VERY loud takeoff noise - seemed like i was at the end of the runway; loud A/C - the room was set to 64 degrees and took a while to warm up. Use the very nice bar soap in the shower - the "body wash" made me feel slimy and was difficult to wash off.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Element Miami International Airport, responded to this review, July 3, 2013
Hi JEM196204,

Thank you for taking the time to share your feedback on your recent Element stay. We're happy you enjoyed our unique style, comfortable Westin Heavenly Beds, and convenient location. Sorry to hear about the noise disturbances you experienced from outside the hotel as well as from the A/C units. We understand this can be disruptive when you're trying to rest and relax, but are glad you enjoyed the rest of your stay overall.
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Stamford, Connecticut
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 3, 2013

We were visiting Key West via Miami and stayed here for a night. This was a very clean, nice hotel close to the airport. The hotel staff was great and gave us tips on where we can visit near by the city. The south beach was great and we were glad we stopped by in Miami. The downtown was also not very far and is nice for shopping. The city does come alive here in the evening.
The hotel was just 30-40 min away from South beach and Downtown. Will definitely consider to stay here again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 30, 2013

This hotel is nice inside and out. All rooms are fresh smelling suites fully equipped for cooking and storing food and inexpensive. The pool is nice quiet and serene. No alcohol here so BYOB! Very friendly and helpful staff.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013

It is not just about the Excellent and comfortable rooms, it is not just how about how clean it is , It is not just about how awesome the bathrooms are.... But for me it was more about how great the customer service was. Definitely having people like WILLIAM makes a huge difference. He was very helpful, and so "customer service oriented" that it truly makes my staying much better. So awesome to be greet and welcome by representatives like William. Always with a smile and with a positive attitude all the 4 days we stay. I definitely recommend everyone to stay at this hotel besides the price and the great rooms that have kitchens and great bathrooms I think the customer service is great!!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Element Miami International Airport, responded to this review, June 15, 2013
Hi CARPEDIEM1417,

Thanks so much for the kind words! We're so happy to hear that we exceeded your expectations and that you enjoyed our rooms and service. We will be sure to congratulate William on a job well done in helping to make your stay more enjoyable.

Come see us again soon!
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Sebastian, Florida
Top Contributor
257 reviews 257 reviews
37 hotel reviews
Reviews in 60 cities Reviews in 60 cities
360 helpful votes 360 helpful votes
5 of 5 stars Reviewed May 28, 2013

Stayed here for one night preceding an international flight. A week of parking came with the one night stay before our flight. A new hotel, it's a bit of trouble to find because construction around the airport blocks a major road all GPS systems use to give directions to the hotel.

Our car was safe behind the gated property for the week we parked it adjacent to the hote's front door and security.

The room was new and clean. I think the hotel has been open for only a few months. The lobby is chic and hip. A great place to relax online. The room was spacious with a full kitchen and all appliances were new. Quiet too. Slept well.

The free airport shuttle runs around the clock in a spacious comfort cool van. The driver helped us get our luggage to and from the shuttle and the service reliably picked us up following our return flight too.

Safe, convenient, and well worth what we paid for a good sleep and a safe hassle-free ride to the airport upon departure and arrival.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindseyVDK, Guest Relations Manager at Element Miami International Airport, responded to this review, June 15, 2013
Hi Floridabluemacau,

We're so happy to hear you took advantage of our Parking Package and found it to be convenient and a great value. We're also glad you enjoyed your clean and spacious rooms, and found our lobby relaxing and functional.

Thanks for your feedback and we hope to see you next time you're in town or have a flight out of MIA!
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Additional Information about Element Miami International Airport

Address: 3525 NW 25th Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 110 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Miami International Airport 3*
Number of rooms: 209
Official Description (provided by the hotel):
Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more   less 
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