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Element Miami International Airport: Traveler Reviews

3.0 of 5
3525 NW 25th Street, Miami, FL 33142
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Element Miami International Airport
Ranked #35 of 131 hotels in Miami
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293 reviews from our community

    Trip type
Traveler rating
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    117
    36
    18
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Date Rating
Falmouth, Massachusetts
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Positive Surprise”
4 of 5 stars Reviewed February 20, 2013

After reading the mixed reviews for this hotel we kept our expectations in check and are pleased to report that other than being difficult to find it is a wonderful hotel. (location caused me to only give it 4 stars instead of 5.

We were warmly greeted by the staff and our room was very comfortable and fully equipped with everything you might need for either a short or long term stay. Room and hotel design is contemporary but warm in feeling. The bed was very comfortable and the large flat screen hotel, and free wireless made our short stay easy. Another pleasant surprise was the free breakfast AND free happy hour appetizers and complimentary beer or wine (one per person). This we never expected which added to our favorable rating. Parking is inexpensive compared to other properties and the location is about 15-20 minutes from Miami Beach and or downtown Miami. We will be back!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dakota3496 about Element Miami International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
1 review
“Sebastjan, Slovenia”
4 of 5 stars Reviewed February 20, 2013

The hotel is nice and new and has a guarded parking lot, but it is a strange place. Breakfast is good, diverse places to sit is enough. Since around no stores or restaurants, is recommended only if you have a car.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SebastjanP about Element Miami International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Weekend at the Element”
3 of 5 stars Reviewed February 17, 2013 via mobile

Stayed at the element as a couple over the weekend, with an early flight out on Monday. Shuttle from the airport is located at the departure level. The service is free, and the driver leaves every 30 minutes from the hotel. I have to say the shuttle drivers are the most personable staff at the hotel. They gave us local tips, told us about the hotel and offered great advice on dinner choices. Checkin was smooth, however the staff are stand offish, no one was pleasant and there was no SPG upgrade, points, or info about the hotel, breakfast, wifi. Would have been nice to learn there are no restaurants or bars at this hotel prior to walking around and finding out for ourselves. Room was nice with a small kitchenette, free wifi in the lobby and nice clean grounds. Free breakfast served in the morning. Not bad, there's something for everyone. Good stay, would have been better if the staff were more pleasant, instead of ignoring you as you walk by them. Local tip, take the shuttle back to the airport and look for the metro station. Take express bus to south beach for 5 bucks return. Save on a taxi for sure.

Stayed February 2013, traveled as a couple
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Ask cervesa about Element Miami International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Element Miami International Airport, responded to this review
February 20, 2013
Greetings Cervesa,

Thank you for taking the time to share your experience with us! I'm glad you like the hotel and our complimentary shuttle service.

Regarding SPG upgrades; because we are an all-suite hotel, there aren't any room upgrades available like there would be at a regular Starwood Hotel that has standard rooms with suite upgrades.

I'm glad your overall stay was good and I will be sure to share your feedback about the servie with our team so they can understand their impact on the guest experience.

Thank you again for sharing your feedback with us and thank you for being our guest.

Live Well,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Excellent hotel, new and modern, a few steps to Miami airport”
5 of 5 stars Reviewed February 17, 2013

I am an intensive traveller but I must say I was impressed by this hotel and its new and modern studios - very comfortable studios which include a real kitchen (large fridge, microwave and even dish washing machine), a small salon with nice flat TV, a bathroom with nice shower, and comfortable bed. The breakfast was included but could be a bit better in terms of variety of food proposed. For a business traveller a drawback maybe the lack of restaurant and room service. There is a shuttle to the airport that we did not use as we had our own car - there is nothing outside of the hotel at walking distance - by car it is 20 min drive to Miami Beach.
To recommend if you look for a modern studio - you will feel like at home.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask John203445 about Element Miami International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Element Miami International Airport, responded to this review
February 20, 2013
Hi there John203445,

Thank you so much for the awesome review! I'm so glad you were impressed by us. I'll note your comments about breakfast and share them with the Starwood team, I think there's room for opportunity there.

Thanks again for the review and thank you for being our guest!

Live Well,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa Beach, Florida
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
“If i could rate an F i would! Awful Staff, Scary Location”
1 of 5 stars Reviewed February 17, 2013

I’m SPG Gold. At check in the staff told me they had no rooms and to come back. I explained I needed to change and get to a meeting. Again, no rooms sorry come back in two hours. Once telling them to cancel my reservation they immediately gave me a room. I don’t like being lied to or jerked around. They staff at this motel gets an F. The room was great! New…but not very clean. The floor was filthy dirty and I had black feet after 5 mins in the room. Housekeeping gets an F. The location? Hmmm you have a gate and must use your key to get past the gate. Even they know the location is awful. Locations gets an F. No thanks for being SPG Gold. No welcome gift. Just jerked around!
I will stay at an Element again…just not this one. ....Also, no FOOD or local place to get it! Better pack some or you'll be really hungry!!

Room Tip: Bring your own food. They have NONE!
See more room tips
  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Andrew_Destin for Miami
Ask Andrew_Destin about Element Miami International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael M, General Manager at Element Miami International Airport, responded to this review
February 20, 2013
Good Day Andrew_Destin,

Thank you so much for sharing your feedback with us. Reading your review it looks like you just had one bad stay and I'm sorry. I don't like hearing (or reading) about my guests who did not have an enjoyable experience.

Please reach out to me by phone and I will be delighted to offer you a complimentary two night stay at my hotel so that we may earn an A rating from you.

Live Well,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Element Miami International Airport

Address: 3525 NW 25th Street, Miami, FL 33142
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Center Fitness Center Free Breakfast Kitchenette Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 131 hotels in Miami
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just outside Coral Gables, our hotel is conveniently located near the Miami International Airport. We have one meeting room onsite, perfect for business meetings and training seminars. ... more   less 
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Element Miami International Airport
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