My party of 12 arrived at the Ritz hotel on Friday 11th September 2009 after having a big problem with a rental property we were intending on staying in and having my wedding at. Upon check in the reception staff were extremely welcoming and pleasant. My mother briefly explained our situation and upon entering my room one of the reception staff knocked on my door and explained that they would like to offer for us to have our wedding at the hotel complimentary. This was an amazing gesture and one I am truely thankful for. We then met with Jeysa who was a dream to work with and considering our time scale (5 days)managed to turn my our wedding day into one I could only have dreamed of. All the staff at the hotel were wonderful and the service is the best I have ever had, and all of my party were in agreement. I would also like to pay a special mention to Jorge round the pool who was so friendly and helpful but not in annoying not let you do anything for youself kind of way, a pleasure to talk to every day. Thank you all so much for making our stay and wedding wonderful.