Having disliked the Impala, South Beach last year (see review), I stumbled upon this excellent alternative which, for anyone who wants Miami sans tackiness, is a great choice. Booked on the R-C website with a "reconnect" package which gives you a $200 credit to offset against the "extras"; the room was $300+ for the first night dropping to $200 for the subsequent three - tax extra.
As a Viajero Global who has just turned 50, I've grown out of the full-on South Beach experience - in addition to which, THE thing seems to be conversion of hotel bars into night clubs which renders the hotel stay for anyone not participating in the party scene horrible. Fortunately, the R-C CG treats its guests as adults and the whole experience is one of friendly (but not over-friendly) attention to detail.
My 4-night stay could have been designed as the perfect "test":
> After putting my clothes in the closet, I found a sticky mess on the shelf which had soiled a shirt; in a matter of minutes, housekeeping sent a guy and a girl to clean it.
> They said I should leave the shirt to be laundered the following day which I did but past the cut-off time for same-day delivery; nevertheless, the charming lady who picked it up asked me whether I would like it delivered the same day.
> I was initially allocated room 817 which has a door to an adjoining room; as I discovered on the second day, this means you hear absolutely everything from the guests next door so I asked if I could change. This was no problem and I was allocated 720 which was bigger (with no connecting door) but without access to an external free WiFi available from 817. The laundered shirt was duly delivered the same day to 720.
> The cost for the laundered shirt appeared on the bill but was removed immediately I pointed it out.
> The $200 credit was NOT fully applied to the bill on checkout (the guy at the desk said they had complained about the systems glitch) but was deducted straightaway.
> The large pool is lovely and peaceful: receives the sun after 11.30am at this time of year.
> I found service superb throughout the property: as others have mentioned, it's amazing they remember your name without it seeming fake; if you hablar español, the housekeeping staff are incredibly friendly.
> As a "solo traveller", I didn't feel out of place since a) the average age of the guests is older and b) it's used by people on business which gives it less of a suffocating "straight couples only" atmosphere.
> You definitely need a car (Coconut Grove is nice but you'll definitely want to go to the malls or other areas of Miami): hiring from Avis at MIA took 45 minutes so I'll try Hertz next time. Valet parking is $30 per night but very efficient.
One of my all-time favourite hotels is the Sukhothai, Bangkok and the R-C, CG provides a similar metropolitan hotel experience and will be my base for future trips.