Only stayed 1 night on our way to Antigua and this was our first time at the Coconut Grove location. We are RC Rewards members, but we were not expecting any special consideration since we were there for <24 hours. As it turns out, were upgraded to a corner suite with a dining room, extra half bath, two balconies, and a separate KS bedroom. The fold-out sofa in the parlor was made into another bed by housekeeping. The property is quite pleasant and the views from the room were wonderful water vistas. We didn't eat there (see the review for Jaguar), but had drinks in the lobby bar and really enjoyed the setting. As is always the case with The RC, excellence is their style. From bellhops to front desk to housekeeping, everyone is pleasant, smiling, and genuinely interested in making the guests' stay a memorable one. Great job!