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“Lovely Hotel with Excellent Staff” 5 of 5 stars
Review of The Ritz-Carlton Coconut Grove, Miami

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The Ritz-Carlton Coconut Grove, Miami
5.0 of 5 Hotel   |   3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
Hotel website
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #22 of 129 Hotels in Miami
Boston, Massachusetts
Top Contributor
150 reviews 150 reviews
20 hotel reviews
Reviews in 50 cities Reviews in 50 cities
67 helpful votes 67 helpful votes
“Lovely Hotel with Excellent Staff”
5 of 5 stars Reviewed December 29, 2013

I had the pleasure of spending four night at this hotel. Even though they were fully booked with sailing families, the hotel staff was eager to help and very attentive to our requests. The housekeeping still does bed turndowns (which seems a thing of the past) and was very friendly. The breakfast was delicious. They have an attractive pool and spa too. I cannot wait to return...

Stayed December 2013
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374 reviews from our community

Traveler rating
    199
    87
    49
    27
    12
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
Brooklyn, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 17, 2013

Beds were amazingly comfortable, bathrooms spacious, and rooms nice size.
Service was outstanding across the board - valets, bellmen, bartenders, concierge, reception staff and sales team.

Overall my experience was excellent and i felt well taken care of.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2013

Exactly what you would expect from a Ritz Carlton experience. A pleasure in every way. Very convenient to shopping areas and restaurants. It was an oasis from the heat in July. Lovely seating areas to lounge or mingle outdoors, too. Would not hesitate to stay here again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 29, 2013

Stayed here during a business conference. Very impressed with everything about this hotel including the staff - first class. I was a little surprised when an employee, possibly room service delivery, took it upon himself to ask about my stay during an elevator ride. In other establishments they just keep to themselves. But this gentlemen seemed honestly interested in how my stay was going. Nice.

You can stay anywhere. It's the people that make the difference that you'll remember. Marriott always excels with this.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Petersburg, Florida
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 28, 2013

Staff & service were wonderful. Everyone we encountered was gracious and helpful. Furnishings & facilities were beautiful. We were visiting Miami to celebrate my wife's birthday, and our stay here really did help make the occasion special.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guatemala City
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 19, 2013

During september we´ve stayed at the RC CG in Miami. This is not our first time at the hotel, but it is my first review of the hotel. For years the RCCG has been outstanding in its great hospitality. All the people are extremely friendly and warm and make you feel at home. The location of the property is great if you will be around Miami, from the Beach to Kendall, it is in the center of it all. The lobby has been remodeled. Rooms need refreshing. But overall it is great. We will visit next week Miami and will stay at the RCCG.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Daegu, South Korea
1 review
5 of 5 stars Reviewed November 18, 2013

I absolutely love this hotel. Everytime I would make arrangements in Miami, The Ritz Carlton Hotel is my number one choice!

I believe that when you find something good, you should stick to it. Sometimes you have to be a little open-minded, but nothing is worst than changing your habits for something that makes you unhappy. The Ritz-Carlton brand has never disappointed me. I'M STICKING TO IT! LOL

Stayed March 2013, traveled with friends
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Additional Information about The Ritz-Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Miami
#9 Luxury Hotel in Miami
#16 Family Hotel in Miami
#22 Business Hotel in Miami
#25 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove

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