I come often to Coconut Grove for business, but this was my first stay at the Ritz. Location from my client is excellent, but there's not all that much around this are even if you stay at the Courtyard a block north, or the Sonesta a block south. I've been to Coco Walk so many times now it feels boring; it's kind of touristy and some of the restaurants are chains (Cheesecake Factory, Johnny Rockets). The hotel itself is beautiful, as you'd expect, the room is large, uber-clean; linens crisp and thick, solid wood furnishings and beautiful lighting fixtures. The bed was among the most comfortable I've slept in, and the entire place was quiet! I was expecting more of the legendary fawning treatment my colleague had described about the hotel. Although my wheeled bag was light and small, no one even offered to carry it. Not a deal breaker for me, but a miss when it comes to attentive customer service.
Was a bit disappointed they don't have a buffet for breakfast as the a la carte is pricey and when you want to get to your meeting quickly, no time to sit and wait. There is a bar/eating area in the lobby. My colleague and I worked on our laptops at one of the counters. We had attentive service from Mehmet. We got a great corporate rate, and I'd stay here again, but in my opinion, the Viceroy downtown ranks a bit higher than the Ritz.
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- Also Known As:
- The Ritz Carlton Coconut Grove, Miami Hotel Miami
- Coconut Grove Ritz Carlton
- Ritz Coconut Grove