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“It's the Ritz, plus a great city” 5 of 5 stars
Review of The Ritz Carlton Coconut Grove, Miami

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The Ritz Carlton Coconut Grove, Miami
5.0 of 5 Hotel   |   3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #21 of 129 hotels in Miami
Weston, Florida
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
“It's the Ritz, plus a great city”
5 of 5 stars Reviewed June 23, 2013

The Ritz Carlton in a very alive and trendy city, what else could one ask for?

The place is gorgeous and very ritzy, pun intended. The people gave us outstanding service, and the ability to leave the hotel and walk on the beach makes it a very nice stay.

I would highly recommend this Ritz to anyone travelling into town or even those who already live here who want to enjoy the beautiful things our city has to offer.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Washington DC, District of Columbia
Top Contributor
146 reviews 146 reviews
37 hotel reviews
Reviews in 49 cities Reviews in 49 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 19, 2013

A beautiful property in the Grove this hotel (and residence) is well located. You can walk to the grove and minutes from brickell, key biscayne, and downtown. We had a rate of $199 which is pretty good but the parking was expensive at $33/night. They also include service charge in everything which is not uncommon in Miami but the tab still included a line for tip so if you are not careful you will tip twice! The room was lovely, large, nice amenities, spacious bathroom. The view was of the pool but you should request bay view. Noise was not a problem. They have a very strong French vanilla scent in the lobby which seems. Bit odd for south Florida?!

Room Tip: Ask for high level, bay view.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermosa Beach, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 18, 2013

I booked two nights well in advance for a travel conference located at this hotel. I confirmed with the hotel that I would be arriving late, but when I arrived at 11pm they said the hotel was over-booked. What was even more disappointing was that the hotel told me that the conference team was the one that over-booked the hotel and it was their fault. The Ritz's only solution was to rebook me and several other guests at the Residents Inn next door. They said that the room would be paid for- but a stay at the Ritz is very different than the Residents Inn.

When I reached out to the conference team about my experience, they had no knowledge of the hotel being over-booked or having to bump several guests to the Residents Inn.

I understand that mistakes happen, but was disappointed that the Ritz did not take responsibility for the error and did not even apologize. They made it seem that they were doing me a favor by re-booking and a much lower star hotel.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
Top Contributor
103 reviews 103 reviews
8 hotel reviews
Reviews in 40 cities Reviews in 40 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed June 16, 2013

If you’re looking for a great hotel in a great location, look no further. The Ritz Carlton Coconut Grove is located just a short walk away from all of the Coconut Grove “action”. The rooms are well appointed and comfortable and the décor very tasteful. The staff were wonderful and the service just as expected.

During my visit, I especially enjoyed relaxing by the pool. The loungers and “cabanas” were very nice and the landscaping was tasteful. If I find myself back in the Coconut Grove area again, I will definitely stay at the Ritz Carlton again.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 15, 2013

Stayed here for a sailing event. Walking distance to sailing center so very convenient. Although pricey - worth every penny. Especially the quiet rooms that face away from the ongoing construction near by. Got one of the best nights sleep. And the bar food, drinks and especially the service - even when crowded - was wonderful.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 14, 2013

The hotel was upscale although bar was rather expensive. What made the stay so great was the staff. Diego the bellman went out of his way to answer our questions on polaces to go and see. Eddie at the front desk discussed at length places plus gave us a map showing the routes. Needed extra towels the first night, these were brought up quickly and from that point on we had extra towels every night--good touch.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando, Florida
Top Contributor
151 reviews 151 reviews
49 hotel reviews
Reviews in 35 cities Reviews in 35 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed June 6, 2013

I was book in this Hoteles for the Eye for Travel 2013, the service is excellent te room was very nice and confortable.
The amenities of the room are very weel and the coffe and water as courtesy is an incredible option when you goes to work, the meetings rooms are very big so is an excellent place to think made some conference or reunion. Coffe breaks excellent.\\

They have to option in the break fast buffet or a Le Cart, both are great however you can request it to your room, of course with 18% for rooms service plus gratitude. Is very near to Coco Walk a little mall two blocks away.

Internet in all the Hotel with a good signal for 9.95 for 24hrs nice option, the rates are high but it worth.

They also have an other propertie in South Beach, if you want to feel pamaper, like an excellet service deffently have to stay here.

Just be aware they will chage $150 dlls as a deposit per day and block your credit card when you leave it as a warranty, so use a card just for the Hotel, because if you request to unblock if this will take 48hrs and they need the deposit in cash.

All the staff very friendly was very nice every time you find some employee of the Hotel they ask how are you? that is very nice, and always have a nice smile even the maids.

Room Tip: Use just one credit card for the hotel because they block all teh credit of your card, request a roo...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Miami
#9 Luxury Hotel in Miami
#12 Family Hotel in Miami
#21 Business Hotel in Miami
#32 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz Carlton Coconut Grove, Miami 5*
Reservation Options:
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove

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