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“Nice but not up to Ritz reputation” 4 of 5 stars
Review of The Ritz-Carlton Coconut Grove, Miami

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The Ritz-Carlton Coconut Grove, Miami
5.0 of 5 Hotel   |   3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133 (Coconut Grove)   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #22 of 129 Hotels in Miami
Hartford, Connecticut
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
“Nice but not up to Ritz reputation”
4 of 5 stars Reviewed April 28, 2013 via mobile

Hotel is beautiful and the room was very nice. There is a major construction project on one side of the hotel that starts with the jackhammers and heavy equipment at around 7 am. You can't open the window it is so loud. You can't really even just sit in your room during the day because of the noise. It looks like a large scale project that will go on for some time, so make sure your room is situated on the poolside, or south side of the building. The staff for the most part were very good as expected. They did lose a parcel for me and I had to talk to a few people, most of whom seemed kind of helpless to fix the problem. One of the phones in the room didn't work. Still a nice stay but for cost and expectations, I was a bit disappointed.

Stayed April 2013, traveled on business
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374 reviews from our community

Traveler rating
    199
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    49
    27
    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Sanford, ME
Top Contributor
108 reviews 108 reviews
11 hotel reviews
Reviews in 50 cities Reviews in 50 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 24, 2013 via mobile

Stayed here for a couple of evenings for a conference and was very impressed. The best part is the friendly yet not pushy staff. They all have a smile and greet you at every turn. The hotel's amenities area fabulous and the accommodations are very good. If you are in the Coconut Grove area, this is a great place to stay!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Poughkeepsie, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2013

We love to stay at Ritz Carlton's and have done so for many years. We have stayed in Ritz Carltons in "Battery Park, Central park, Miami, Jamaica, Boston, Westchester" Coconut Grove takes the cake! The staff is unbelievable. Alex at the front desk sets the tone, his professionalism and charisma make you feel at home. Frantz at the pool is one of the nicest and hardworking people we have ever met. He keeps the pool area running smooth and accomodates all of his guests needs. Hasan at the bar is a wealth of Miami knowledge and prepares great drinks. The staff at Biscaya was amazing!! Ritz Carlton Coconut Grove.... One of our best experiences ever!! Cant wait to go back!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Spartanburg, South Carolina
Top Contributor
299 reviews 299 reviews
61 hotel reviews
Reviews in 89 cities Reviews in 89 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

The hotel is in a perfect location to walk to dinner or just around the parks The service was outstanding. The room was great. Good gym nice pool. The food and service was fantastic. It's a beautiful hotel. Ill be back.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Newtown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

All of the staff were truly unbelievable! They sincerely bent over backwards to make our stay perfect....goal achieved!!! Great central location with walking distance to fun shopping, a cool movie theater and restaurants.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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London
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2013

I stayed at thr Ritz Carlton in Coconut Grove for the first time for a short trip to Miami and had a very good experience. The hotel was clean and quiet and had a good location with nearby shops and restaurants.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

I can't rave enough about the staff at this hotel. From the front desk staff to the lobby bartender everyone made our stay perfect. They went out of their way to satisfy and even surprise us . Also the location was centrally located to highways up and down Miami.

Room Tip: Get one overlooking the pool.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Miami
#9 Luxury Hotel in Miami
#16 Family Hotel in Miami
#23 Business Hotel in Miami
#25 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove

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