This was a great business standard hotel of the quality I expect from Ritz Carlton. The room was phenomenal, bed was perfect, and bathroom incredibly large. Service was goog and very friendly, though I will say the concierge needed to improve his area-knowledge of Miami. I didn't use the pool because I arrived on the heels of a hurricane. As the hotel is not quite centrally located, it's too bad this isn't a beach resort, given the ocean is only two blocks away. Still, if you want to be a little outside of the city this works well. Coconut Grove has some decent shopping and a great restaurant in Jaguar, otherwise the area was a little depressed and slightly strip-mallish.