We just returned from our a 3 night stay and the whole experience was wonderful. The hotel is beautiful, our suite was spacious and amazing. My daughter loved taking bubble baths in the tub. The staff can't do enough to accommodate you. Raul from the lobby lounge was outstanding- so nice to my daughter with all his little touches. Franz at the pool was wonderful also. My husband ended up in the emergency room during our stay and the staff all made sure to ask how he was feeling and helped us get to a pharmacy to fill his medications. We would definitely stay there again.