We stayed at the Ritz while in Coconut Grove visiting relatives during the Thanksgiving Holiday. Similar to another reviewer, I will share the pros and cons.
Wonderful and attentive staff and service. Everyone we encountered was friendly and helpful, just shy of overly helpful. The hotel was decorated beautifully for the holidays and it smelled wonderful throughout the main areas. They upgraded up to a bay view which was very nice, the room itself was nicely appointed and the bathroom was beautiful. Everything was spic and span. The free (and good) water in the room is a nice touch although that Fiji water looms on the counter with it's 7 price tag. I have yet to buy the ever present Fiji water.
The walls are seemingly made out of rice paper. We could hear everything 24-7... kids, conversations, and, well ... By the time we figured all this out it was too late to move rooms which I am entirely certain that the staff would have gladly accommodated. The other loud aspect, not the property's fault and probably present in any of the rooms, was that across the street a hotel is being torn down. So beginning at a generous 8am, you hear the rumble of bulldozers and bobcats during demolition. Eventually, of course, this will end but it no doubt disrupted our stay
Beyond the noise, the hotel is lovely and staff is friendly. It's a quick walk to Coconut Grove and going the other way, to a nice path. Unfortunately, don't think we will return.