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The Ritz Carlton Coconut Grove, Miami: Traveler Reviews

5.0 of 5
3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133 (Coconut Grove)
Hotel amenities
The Ritz Carlton Coconut Grove, Miami
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76%
Ranked #21 of 130 hotels in Miami
Most recent review
5 of 5 stars Reviewed November 13, 2012
Linda S Chicago, Illinois
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253 reviews from our community

Traveler rating
    125
    65
    32
    22
    9
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Families
43
 
Couples
81
 
Solo
19
 
Business
54
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“very good”
5 of 5 stars Reviewed November 13, 2012

the hotel is beautiful. the smelling in the lobby is delicious.
the service good.
the sea is very close..and some resturants and nigth life.
Staff are friendly and try to service you with details.
i recommend this hotel

Room Tip: ask fot higth floors to get the good view
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Linda S about The Ritz Carlton Coconut Grove, Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wirral
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Excellent!”
5 of 5 stars Reviewed November 5, 2012 via mobile

Wonderful stay. Hotel is located a 5 minute walk from coconut grove village where there a lots of bars, restaurants & shops including Starbucks & cvs drug store to pick up any bits you may need.

The hotel is faultless. Impressive, clean, excellent customer service & lovely pool with fresh towels & bar service.

If you are looking to relax whilst in Miami, this is the place to do it!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kathrynfs about The Ritz Carlton Coconut Grove, Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Nice property; lousy area”
3 of 5 stars Reviewed October 30, 2012

My fiance and I just returned from a long weekend at this property. We booked a package through AA.com using some travel vouchers we had, and the Ritz was offering a 'stay 2 nights, get the 3rd free' special. Easy-peasy.

The pros:
The hotel is clean and nicely decorated; the staff are professional and helpful, and the rooms are well-appointed with very, very comfortable bedding and spacious marble bathrooms offering tubs and showers. We enjoyed the bar/lounge area almost every evening, ordering starters, drinks, and desserts, and the food was very good as well. I should say that the staff are extremely polite and acknowledge you by name constantly, but unless you think of yourself as a really BIG deal, this may start to grate on your nerves a little bit, as it can be gratuitous and feel servile at times. All in all though, for what this property is: an upscale hotel in a somewhat dilipaidated residential neighborhood out of the way of Miami's main "attractions," it is very nice indeed.

The cons (or just the unfortunate facts):

This is not a resort where they have a coffee shop (like a Starbucks on site, or even very nearby); and there is no sundries shop or CVS pharmacy very close where you can pick up the random items you may have forgotten or need. If these aren't issues for you, then you'll be just fine. If they are, it's just requires additional planning and/or effort to make-do.

The hotel is not exactly in a great location if you're in Miami to visit beaches or be in the midst of the action. We knew this ahead of time, but I could see how it would be a little disappointing for travelers who are expecting to be able to drop their rental car and get around everywhere on foot or by taxi - that won't happen, unless you have lower expectations for your stay, or a ton of cash to spend on longer-distance taxis.

The area of Coconut Grove has quite a few restaurants and shops, but being a biased resident of Los Angeles, I can't say any of them are any big deal. The restaurants/bars look and seem dated, weathered, and the food isn't anything special. We did eat at one good restaurant in the area on Friday night (Bombay Darbar), which was excellent, but I think that's about the only truly worthy dining option in the area. I remember as a kid (~20 years ago), Coconut Grove being a lively and busy neighborhood outside downtown Miami and always being mobbed with people; it's obvious the recession has hit this area hard, as there are now tons of vacant commercial buildings and empty storefronts with lease signs in the windows. To be honest, it feels a bit sad.

We spent most of our time driving to and from other neighborhoods - South Miami, Miami Beach, Coral Gables, and Fort Lauderdale, where we had some great meals and days out, but again, we probably could have stayed at a luxury airport hotel and had the same experience.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lanikaigirl about The Ritz Carlton Coconut Grove, Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander B, Assistant Rooms Executive at The Ritz Carlton Coconut Grove, Miami, responded to this review
November 23, 2012
Dear lanikaigirl,

Congratulations on your engagement! The Ritz-Carlton Coconut Grove, Miami is a beautiful place for couples to relax, use the spa, read a book, take a walk, and enjoy a drink at one of our neighborhood cafés. Coconut Grove is a very peaceful part of Miami. The area prides itself on being a wonderful place for families, runners, cyclists, and beautiful views of the bay. We thank you for your feedback and wish you and your fiancée a beautiful wedding and life together.

Kind Regards,

Alexander D. Blanco
Assistant Rooms Executive
Alexander.Blanco@RitzCarlton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed October 9, 2012

The hotel doesn't look like much from the outside but when you walk in you'll get the full ritz Carlton experience. They have residences upstairs and teh hotel is downstairs so you'll see both types of people arrive. My husband and I went to celebrate an anniversary and had a great time, they did anything for us. Pool is simple. Clean and whatever you need.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AKStylist about The Ritz Carlton Coconut Grove, Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“First Class”
5 of 5 stars Reviewed September 25, 2012

We always try to stay at a Ritz Carlton and the Coconut Grove again confirms our decision - great friendly staff - very attentive and welcoming. Great pool and gym facilities, clean rooms - bathrooms are exceptional. We had a great view of the bay from the fifth floor - couldn't ask for more. We didn't have breakfast but the restaurant looked first rate

Room Tip: Great location to get to Biscayne and Coco Walk - Get a bay view room
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Timstirling about The Ritz Carlton Coconut Grove, Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about The Ritz Carlton Coconut Grove, Miami

Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
Ritz-Carlton Coconut Grove
Coconut Grove Ritz
Coconut Grove Ritz-Carlton
Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotels in Miami
#11 Romantic Hotels in Miami
#16 Family Hotels in Miami
#19 Business Hotels in Miami
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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