I had a very memorable and pleasant experience at B.E.D. Miami a month ago. My experience this last Friday was not so grand. I should have passed up this time so that I could hold on to my first impression.
Food is good, but very overpriced. Drinks are pricey and the beds need to be sanitized or spread down with Lysol ( or something equivalent) after each customer. Nice waitresses on both visits. Be prepared to pay a 20% automatic tip without notice.
Management in this place is a joke.. Purchased a big bottle of sparkling water before exiting the building and was told by the waitress that it was ok to take to-go. While exiting the building the want to be tough security guy had to taste the liquid before he would allow it to leave the building. Which, I was perfectly okay with, protocol is protocol. He opens my bottle place his hand over the top of the bottle and pours my water into his hand. Funny, management stood there in shock at what the security guy did and asking why would he use such a unsanitized method. My statement to management, " great question". I walked 2 steps down turned around and looked at the manager and asked could he go inside and get me a new bottle to replace my very expensive water that was now unsafe to drink. The manager looked at me, now mind you this all occurred with in less then 30 seconds, and stated "how do I know you purchased that bottle inside, you walked 2 steps away". Words can not describe how furious I became after spending $176 in this establishment twice in one month. Needless to say this visit would be my ABSOLUTE last time!
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