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“Excellent service, state of the art!” 5 of 5 stars
Review of Hotel Beaux Arts Miami

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Hotel Beaux Arts Miami
5.0 of 5 Hotel   |   255 Biscayne Boulevard Way, Miami, FL 33131   |  
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Ranked #3 of 112 Hotels in Miami
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Boston, Massachusetts
Top Contributor
93 reviews 93 reviews
25 hotel reviews
Reviews in 44 cities Reviews in 44 cities
56 helpful votes 56 helpful votes
“Excellent service, state of the art!”
5 of 5 stars Reviewed July 4, 2012

I stayed in the Beaux Arts for a couple of weeks on business, and although it wasn't home, it wasn't far from being the next best thing. The beds are so comfortable with terrific linens, a nice closet area, bar, and cozy seating in the room. The bathroom was very modern with all the conveniences. The turn down service was very nice with different chocolates or cookies every night and bottled water, and the curtains drawn. Each room comes with its own ipad for surfing the web or for navigating the hotel (valet, spa, room service etc).
One of the perks of the Upper floors is the Atelier. It's a comfortable bar area as well as a breakfast room. The seating is really nice with flat screen tvs and the breakfast is terrific. The best part is the service. All of the staff is extremely helpful and willing to do whatever you need.
The rooms are exceptionally quiet.
I had dinner almost every night in the Metropolitan Cafe. The salads were really good but some nights the service was sooooooo slow.
My only criticisms are the somewhat slow/busy elevators at various times of the day, and that you have to valet the car which when things are busy can be a bit annoying. I never had a chance to use the pool but it wasn't the most inviting. The virtual bowling looked like it would be fun though.

Room Tip: Corner rooms are the best.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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179 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 24, 2012

Flying in from Spain with mucho luggage, we took a cab to this hotel. The driver didn't know Beaux Arts and asked for the address, which I didn't have, but soon he figured out that I was referring to the Marriott downtown. When we arrived, the two attendants on hand were busy,and there was no greeter, which is not what I expect at a hotel of this quality, so disappointment was beginning to set in. However, once we stepped inside the hotel, there was a man there to greet us by name and immediately take us up to the Beaux Arts reception. From that time forward everything was wonderful, much as other reviewers have described. We were especially impressed with the sinks and the faucets which showed the temperature of the water by lighting it red to blue as it goes from hot to cold. You will just have to see it to understand how neat it is!

There were a couple of areas where this hotel did not meet expectation. A light bulb had burned out in the guest bathroom, making it very difficult to see, and more important, the room service staff failed to pick up the dirty dishes after an evening meal, although we had called and asked them to do so, leaving them for us to view when we awoke the next morning.

Everything considered, however, this hotel is superior to the Ritz Carlton South Beach and to it's sister hotel, Barcelona Arts, in Spain.

Stayed May 2012, traveled as a couple
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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2012

Thank you, to all the staff who had helped make our first trip to Miami such a lovely experience. Your hospitality and level of professionalism was really well above our expectation. I wish all hotels that we go to can take a leaf out of your book as a standard.

We stayed here 2 weeks ago, on an extended weekend get-away trip. Upon confirmation of booking, we were asked to see if we would would like to book services like arranging travel or spa or any customised services, this was great as they really followed through our requests. From the moment we stopped our car in front of the hotel entrance, to be led into the concierge desk for check-in, we knew we were in a special place. Special, exclusive place, away from the crowds. At the top of the hotel tower. Welcome champagne / prosecco on arrival, follow by smooth check-in process, followed by a short tour of the in-room facilities. Loved the Brazilian cherry wood floor, and the layout of the room in general. Loved the illy coffee maker with lots of coffee pods to choose from, plus the tea selection. It is spacious, with ocean view both sides of the corner room! The whole place is very well maintained, feels "new", you can look at all the small details and they are of quality. The staff here are genuinely happy to help you and attend to your needs and every question, they are not rushed to run off to another guest and they are cheerful - professional, courteous, nothing is too small to assist.

We had breakfast every morning, on the concierge lounge. It is adequate. I say adequate meaning there are no obvious frills that make it a destination must-do thing, but it's a positive thing because they got it right. They serve you breakfast using Villeroy & Bosch ceramic serve ware and silverware, this is already miles better than the crappy stuff you get elsewhere. Yes the selection is small, but this is because there are a lot less folks in this 40-room boutique hotel. Excessive wastage is such a bad thing - why expect a massive buffet spread in resort hotels when you really wanted the sufficient amount to feed the small number of guests? Croissants, Danish pastries, fruit plates, muesli, yoghurt, cheese plate, smoked salmon, scrambled eggs, eggs benedict, breakfast sausage or bacon, toast, mimosa, fresh juice, coffee / tea selection, plus some cereal bar and cookies which they bring to your table. As if that wasn't enough already - you can't eat all that. All this is included with your stay. If you want to be picky then please go elsewhere and pay for breakfast that you think you will like.

Readers, do not be put off by all the less-than-happy comments regarding the rooms' lack of functional design, common sense usage... you are talking about a place that is advertised as a high-tech boutique hotel. The B&O TV, sound system, phones and alarm clock are top of the range stuff, so no, it will not work the same way as the one you have at home, or the usual JW Marriott set up. It's better, actually. There are electrical outlets at the desks and by the sofa so workaholics can still be wired up - it's 4 steps away. The benefits far outweigh the perceived "unfriendliness" of the equipment. I was worried when I read about the bathroom sinks - fear not! Yes it splashes, but it's not "that" bad. This is a design hotel, if you want your normal everyday bland white ceramic bowl, don't come here. Look beyond this and relax and enjoy in your whirlpool bubble bath, wonderful wonderful rain shower that has a wider-than-usual shower head, spacious bathroom with excellent amenities. I really liked the 2-way cupboard that opens when you are inside the bathroom as well as from the main closet area, so your towels / clothes can be accessed from both sides without the need to walk out of the bathroom to get to them, great touch. Did I mention they stock up the bathroom with Molton Brown toiletries? I'm in heaven.

The in-room dining scored slightly less compared with all the high marks of other services though. There was a great selection and the price was reasonable for what you get, it arrived within 40mins but there was a slight confusion / mix-up on what was delivered. But it was not a big issue at all.

Spa at rikrak was delightful. Spa package is well worth it. Hotel pool is shared with JW Marriott, nothing special, a small pool with views of the ocean and other hotel buildings, with plenty of lounge chairs and sun loungers and a jacuzzi.

Oh, do go back to the bar in the concierge lounge. Your first cocktail is complimentary! Plus some nibbles (tuna tartare was ours). The friendly bar staff is only too happy to fix you up with any drinks besides their cocktail of the evening, it's a full bar selection.

The bed is very comfortable, but I think the pillow / mattress combination wasn't to my personal preference so I didn't sleep as well as in, say, W hotel beds or JW Marriott hotels. This is difficult to get right though; everyone has different preferences and such. The only thing I have to negatively comment is the sound of the A/C, it was a bit loud and occasionally bothered me during the night, despite not being a light sleeper I thought I'd usually sleep through it. Black-out curtains are great, the one-touch controls next to the bed was great, the overall storage space in the room is also great.

Tips to enhance your stay, based on our own experience & experiments:
- Concierge staff are excellent - ask them for recommendation and expert advice.
- Arrange to retrieve your valet-parked car using your in-room iPad a few minutes before you think you will be leaving the hotel, instead of giving your physical ticket to the staff at the entrance at the entrance. The difference is between having your car parked at the entrance, waiting for you and having to wait by the lobby area for 15mins. There isn't too many seating space so quite often people are waiting around.
- The coffee bar on the 2nd floor is closed on weekends in the main JW Marriott building. Much better off if you head back to 39th floor lounge haven.
- If you are a foodie, DB bistro moderne is the closest-best place to go for meals. Everything was excellent and on par with expectation of Daniel Boulud restaurants. Then it's Zuma across the road at EPIC (ground floor, next to lobby; excellent bar, try the omakase menu, must reserve for table if you want it badly, it's worth it!).
- Always ask for turn-down service, if you wished. We only managed to benefit from it, on our last night, which I am regretting because it was a lovely arrangement of ice buckets, a small Fiji bottled water, nice chocolate biscuits, fluffy slippers next to the bed and a Molton Brown room spray.

I can't wait to come back again.

Room Tip: Corner room is an excellent choice.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
72 reviews 72 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 2, 2012 via mobile

We stayed at the hotel the night before a cruise. The room is very high tech and they provide an orientation of all of the in room amenities during the check in process. We received a free welcome cocktail which was excellent. The breakfast was also very tasty. Mostly fruit and Danish, juices and granola. The staff made us feel special during our visit. The rooms are very modern and may not appeal to someone who is not technology savvy. The Molton Brown toiletries were excellent. Our room was on the 40th floor with both city and ocean views. The shared amenities of the JW Marriott are also a big plus.

Stayed April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quito, Ecuador
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 22, 2012

Recently I went to Miami to attend to UMF, and I couldn't decide between Four Seasons, Mandarin or Tempo (which is just in front Beaux Arts). I decided to try something new this time and I heard about this place. When I first got there I had to call somebody to get me up, since they share elevators with Marriott but are completely different things. Once you get to their lobby on the 39th floor, the checkout process is really quick. Then they take you to your suite and show you all the amenities. I had a suite with a separate living room and guest restroom. It had a fully stocked mini bar and a place to make your own cocktails. It had two B&O TVs and one TV in the bathroom mirror. Free internet connection and also an iPad, from which you could make room service orders, get your car and even ask for wake up calls and turndown service. They also give you breakfast and other services at floor 39. Beds are really comfortable and you don't even have to shut the curtains, they are all wireless.
It is nice to have a hotel inside a hotel, but sharing elevators can be disturbing since Marriott is always crowded. Also room service is kind of slow and I had to ask 4 times to change a Margarita, it seems like very difficult to put some salt in the rim (?).
Anyhow, this place was so awesome that my friends moved over to this hotel and they loved it too.

Room Tip: Ask for a suite, you won't regret it. All rooms have only one king bed
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
104 reviews 104 reviews
58 hotel reviews
Reviews in 46 cities Reviews in 46 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 17, 2012

This small boutique hotel is within the JW Marriott Marquis and the décor is out of a magazine and excellent, unfortunately the room lacks common sense functionality for most travelers. Service was excellent from the greeters in the lobby to check-in and the lounge. All rooms within the hotel have access to their concierge lounge that serves breakfast, soda/water all day and appetizers in the evening/ While this benefit is nice for most, any Marriott Rewards Gold or above have lounge access at most hotels and this lounge didn’t stand out to me – the lounge in the JW a few floors down seemed better to me. Have to say we stayed on points and was upgraded to a corner suite that had amazing views on 2 sides of the building. The room itself and the high tech gadgets (Bang & Olufsen, IPad, automatic drapes, door room cameras) were excellent. The reason I’m rating Very Good vs excellent is for the lack of common sense functionality of the room. For example no outlets next to the bed – who doesn’t plug in their phone now a days next to bed to charge? Lack of outlets around the desk and storage unit behind. The sinks in the bathroom look cool but are horrible to use they splash everywhere. No trash barrel in guest bathroom. Lighting switches are in horrible positions in the room/suite and don’t adjust well. You can have nice design esthetics and functionality you just need to think about it and have some common sense!

This would be a great choice for someone before or after a cruise as downtown close to the port and nice walks along the water. All in all we had a great stay just with some common sense functionality was considered in the rooms.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manuel Antonio National Park, Costa Rica
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 15, 2012

I had a four night trip planned for Miami and couldn't decide between this hotel and the "W" at South Beach, so I spent two nights in each. The service level at Hotel Beaux Arts was top notch. It's a small hotel, only 40+ rooms, so it was very personal. I felt like I was their only guest and I might have been (I only saw one other guest in the elevator and none in their lobby/lounge area.) The one bedroom suite was amazing, from the design/decor to the very high end electronics. The concierge spent 15 minutes on a tour/orientation, which was tiring at the time, but necessary. Everything seemed to be so complicated that I feared I would not be able to use anything, but luckily it only took a couple of tries to turn on the water in the sinks, to make coffee, use the iPad for room service and open/close the curtains. I never notice the difference in the quality of TV's; I did here! B+O. Amazing. Lots of gadgets that I didn't use, like the alarm clock. The views from the 38th floor were great; this is a downtown hotel, so lots of other buildings and hotels and a few glimpses of the bay/bridges/ocean/ships. My only complaints; no openable windows or balcony, but I knew this ahead of time and the room service menu is VERY limited. I really enjoyed my stay here and would stay here again.

Tulemar Dave

Room Tip: I had a one bedroom corner suite on the 38th floor and it was excellent.
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  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Beaux Arts Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Location: United States > Florida > Miami
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 112 Hotels in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Beaux Arts Miami 5*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel Beaux Arts is a first-to-market boutique hotel concept in downtown Miami that fuses contemporary design and cutting-edge technology. Already globally recognized, Hotel Beaux Arts Miami is recognized on the Conde Nast Traveler Hot List of new hotels and the Travel and Leisure IT List of top 50 new hotels in the world. At the heart of Miami's urban core is the all new Metropolitan Miami (the Met), a $1 billion mixed-use community, which boasts the Hotel Beaux Arts Miami. Encompassing the 38th, 39th and 40th floors of the Met's newest glass skyscraper, Hotel Beaux Arts is a true expression of cultural vanguard. The luxurious 44-guestroom hotel is as much a technological, as an artistic masterpiece. It is the first hotel in Florida to be entirely outfitted with Bang & Olufsen in-room entertainment and also features an iPad in each room, which allows guests access to over 20 hotel services. Its art-infused accommodations include entry doors with stamped metal inserts and artfully placed oversized frames, Brazilian cherry hardwood floors, and bathrooms with specially crafted millwork, imported Italian marble and touch controlled illuminated faucets.As a Hotel Beaux Arts guest, you will also enjoy priority access to amenities of the adjacent, new JW Marriott Marquis Miami. This includes the renowned db Bistro Moderne, 10,000 sq ft NBA Approved Basketball Arena, Virtual Bowling Alley, 3D Media Room, Billiard Room, Outdoor pool, Enliven Salon & Spa, Met2 Fitness Center and the indoor Golf School. ... more   less 
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