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“good hotel” 4 of 5 stars
Review of Hampton Inn & Suites Miami-Doral/Dolphin Mall

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Hampton Inn & Suites Miami-Doral/Dolphin Mall
2.5 of 5 Hotel   |   11600 NW 41st St, Miami, FL 33178   |  
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Ranked #23 of 129 Hotels in Miami
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“good hotel”
4 of 5 stars Reviewed May 6, 2014

You can always rely on a Hampton Inn for a comfy stay with a good breakfast. This one is no different.The check in staff weren't great, and didn't offer any information whatsoever. The girls in the morning were much more helpful. I used the shuttle to the mall first thing and then used it to the airport. The guy who checked me in said it would cost $65 for a cab from the hotel to the airport, or I could book their transport for $55. Instead I used their free shuttle to the airport! It seems he would have known this would be the cheapest option for me but kept quiet about it.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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462 reviews from our community

Traveler rating
    199
    186
    51
    15
    11
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176
106
32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Pennington, New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stayed 1 night. The check in staff were so nice! We requested an extra blanket and it was delivered within 5 minutes. They gave us advice about where to eat within walking distance. The room was bright & clean w many plugs for charging devices. The pool was nice. It was fun to swim while watching cars go by on the highway. I'd stay here again.

Room Tip: Pool/highway view is nicer than local street view.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, Minnesota, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

This is a good clean hotel with all the basic amenities. They offer a great free breakfast from eggs to oatmeal to pastries. The property is primarily in business districts so may not be the best for a leisure trip.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, United States
1 review
1 of 5 stars Reviewed April 25, 2014

I had to saty here for work. The place is old and needs updated. But when I found ants in my bathroom. MANY MANY ants and let the front desk know they told me they did not know what they could do. I waited two days and nothing was done. I complained again anf finally two days later they had someone take care of it. Had I not been working so much I would have moved to another hotel. They were nto very attentive to the guests and what they needed.

  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

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JREstrada, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, April 29, 2014
Dear Beth,

I want to apologize for the unfortunate experience that you had at our hotel. Please know that the health and safety of our guests is of the utmost importance and we work closely with a professional pest control company to address and rectify any pest situation that might occur. We have reviewed your comments with our staff and assure you the situation has been addressed. If we may be of any further assistance or if you would like to discuss your stay further, please do not hesitate to contact our offices directly.

Thank you,
Jenny R Estrada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, UK
Top Contributor
81 reviews 81 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 24, 2014

You can always rely on a Hampton Inn for a reliable, comfy stay with a good breakfast. This one is no different. I was just staying one night before a cruise and didn't arrive until late. The check in staff weren't great, and didn't offer any information whatsoever. The girls in the morning were much more helpful. I used the shuttle to the mall first thing and then used it to the airport to get a taxi to the port. The guy who checked me in said it would cost $65 for a cab from the hotel to the airport, or I could book their transport for $55. Instead I used their free shuttle to the airport and paid $24 for a cab from there! It seems he would have known this would be the cheapest option for me but kept quiet about it.....thank god for google and other trip advisor reviews!

  • Stayed April 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, SC, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

This Hampton Inn has to be among the best of the Hilton family of hotels. The staff is friendly, happy, courteous, helpful and full of information. This will be our place to stay when we are in the Miami area.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 20, 2014

I spent a couple of days at this hotel last month, is very well located if you are there for shopping, if not its very far away from touristic spots.
The hotel has a complimentary shuttle to dolphin mall and to Miami international mall, they have set hours for pick up and drop off which was very convenient!!

The staff is just amazing, they really try their best to make your stay the best!
i arrived really early in the morning and they manage to give me a room anyway, no early check in... details like that made my stay a great pleasure.

Besides in front there is a great cuban place to eat!!

If you are there fo shopping, its a great place and a great deal

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Miami-Doral/Dolphin Mall

Address: 11600 NW 41st St, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Miami
#24 Business Hotel in Miami
#27 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Miami-Doral/Dolphin Mall 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Our newly renovated hotel is located in the Dolphin Mall/International Mall area of Miami/Doral, Florida with shuttle service available. Located only moments away from Miami International Airport, our hotel offers beautifully appointed rooms and 2 room condominium style suites with fully equipped kitchens. We can't wait to meet you on your next trip to Miami! ... more   less 
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Also Known As:
Hampton Inn & Suites Miami-Doral/Dolphin Mall Hotel Miami
Hampton Inn And Suites Miami-Doral/Dolphin Mall
Hampton Inn Doral Blvd
Hampton Inn Miami
Miami Hampton Inn

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