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Hampton Inn & Suites Miami-Doral/Dolphin Mall: Traveler Reviews

2.5 of 5
11600 NW 41st St, Miami, FL 33178
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Hampton Inn & Suites Miami-Doral/Dolphin Mall
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Ranked #24 of 130 hotels in Miami
Most recent review
4 of 5 stars Reviewed March 14, 2013
BoyntonOU Delray Beach, FL
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212 reviews from our community

    Trip type
Traveler rating
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    97
    27
    6
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Date Rating
Delray Beach, FL
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
“Nice stay here...”
4 of 5 stars Reviewed March 14, 2013

Stayed here on business on two occasions and have been happy. The staff are friendly and rooms are clean. The continental breakfast is okay. The pool bar is pretty fun to grab a drink and hang out, but for a little much considering it is a Hampton Inn. Overall a good stay.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BoyntonOU about Hampton Inn & Suites Miami-Doral/Dolphin Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“FIRST CLASS WITH GREAT STAFF.”
5 of 5 stars Reviewed March 11, 2013

The service we recieved from this hotel was exceptional. The front desk staff certainly "went the extra mile" in welcoming us. Pamela was helpfull, informative and very, very friendly. the room, breakfast area and pool were all exceptionally clean.There was a shuttle available, had we needed it, and a resteraunt next door.
We would certainly stay again.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bluestones_12 about Hampton Inn & Suites Miami-Doral/Dolphin Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Great place to stay....”
4 of 5 stars Reviewed March 9, 2013

Recently stayed at Hampton's Inn and Suites Doral/Dolphin Mall......I stayed for 5 night 6 days. The purpose of my trip was mainly for shopping so this hotel is actually ideal for person's like me. Firstly we had prompt pick up at the airport and complimentary rides to two of the major malls close to the inn which obviously was a great plus. The agents at the front desk even arranged taxis for you if you need to get to a place out of their shuttle jurisdiction. In particular I would like to commend one agent, SHAZAD, who was very friendly and went above and beyond the call of duty to make sure we were comfortable and all our expectations were met. He displayed immense professionalism. Overall, very nice accommodations, very clean, good complimentary breakfast every morning. Will definitely be returning to stay at Hampton's Inn for my yearly shopping trips.

Room Tip: Had a room directly off of the lobby area...thought i would have an issue with traffic noise and dis...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ABissoon about Hampton Inn & Suites Miami-Doral/Dolphin Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macomb, Michigan
1 review
2 helpful votes 2 helpful votes
“bad service”
1 of 5 stars Reviewed February 25, 2013

after checking into room went to leave for dinner. door handle came off in my hand. told on duty clerk could care less. shower facuet leaked all night. worst experence ever at a hampton, usually service is excellent but not this time.

  • Stayed February 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask lee b about Hampton Inn & Suites Miami-Doral/Dolphin Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JESTRADA3590, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review
February 26, 2013
Dear lee b,

I appreciate your feedback. While I regret to hear you did not have a satisfying stay, your comments will help us to ensure we're doing all we can to improve our services and amenities.

We do our best to offer warm surroundings and a friendly and accommodating service culture. We've expressed your concerns with our staff regarding the maintenance issues and can assure you it's being addressed and am truly sorry for the inconvenience.

We want you to feel like home from the moment you walk through our doors and we hope we'll have another opportunity, should you return to Miami. Please let me know if there is anything I can do for you.

Warm regards,

Jenny R. Estrada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Hampton Hospitality”
4 of 5 stars Reviewed February 24, 2013

We stayed at this hotel a few days before our cruise, not the closest hotel from the airport or cruise terminal but we got a great deal on Travelocity. Never had a bad experience at any Hampton including this one, great comfortable room and excellent staff, especially the front desk. Hotel offers shuttle to and from airport and also has a shuttle to cruise port ( but you must book this with hotel, $12.00 per person to port). Also offers shuttle to/from the Dolphin Mall, which has some great shopping/deals. Restaurants within walking distance. Would definitely recommend.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CruiserJoe about Hampton Inn & Suites Miami-Doral/Dolphin Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn & Suites Miami-Doral/Dolphin Mall

Also Known As:
Hampton Inn & Suites Miami-Doral/Dolphin Mall Hotel Miami
Hampton Inn & Suites Miami-Doral/Dolphin Mall Hotel
Hampton Inn And Suites Miami-Doral/Dolphin Mall
Hampton Inn Doral Blvd
Hampton Inn Miami
Miami Hampton Inn
Address: 11600 NW 41st St, Miami, FL 33178
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Miami
#14 Business Hotels in Miami
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our newly renovated hotel is located in the Dolphin Mall/International Mall area of Miami/Doral, Florida with shuttle service available. Located only moments away from Miami International Airport, our hotel offers beautifully appointed rooms and 2 room condominium style suites with fully equipped kitchens. We can't wait to meet you on your next trip to Miami! ... more   less 
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