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“Great Stay” 4 of 5 stars
Review of Hampton Inn & Suites Miami-Doral/Dolphin Mall

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Hampton Inn & Suites Miami-Doral/Dolphin Mall
2.5 of 5 Hotel   |   11600 NW 41st St, Miami, FL 33178   |  
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Ranked #23 of 129 Hotels in Miami
Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great Stay”
4 of 5 stars Reviewed December 27, 2012

Stayed at this hotel a couple days before our cruise as we wanted to get in some shopping. Arrived at MIA and called hotel who sent shuttle within 20 mins. Next day took advantage of free shuttle to Dolphin Mall. Wasn't aware that the shuttle also went to another mall and would have probably split up the day had we known that. But lesson learned for next time. Breakfast was awesome and had plenty of variety from hot sausage, eggs, waffles, oatmeal to your regular cold finds. Instead of taking cab to POM we took another reviewer advice and took the free shuttle back to the airport and then grabbed a cab from there at their set rate of $24. The only downfall no fridge in our room. Would definitely stay at this hotel again.

Room Tip: Check to see if you can have a room with fridge. As well, the two beds are doubles and the other Ha...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Atlanta, Georgia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 7, 2012

My business brings me to Miami weekly for the next several months and the hotel is clean, and around many eateries, and a mall. The staff is helpful and the hotel is one of the best. I would recommend this hotel for a long or short stay.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, South Carolina
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

This is our third year staying at this location during NASCAR race weekend. Thursday nite through Sunday nite. Though we do miss the fish tank, there is much more usable space for breakfast when the hotel is crowded.

An earlier reviewer noted the fliers under the door. This distresses me that, nearly 4 months later people, who are not guests, are STILL wandering the halls. Over 4 nite we had three fliers.

Our room, a king, was spotless, with an LG flat screen, good lighting and sufficient desk space. The bedding had a freshly cleaned duet & sheet, which are being cleaned for each new guest. BRAVO!

Breakfast offered a really nice variety of dry cereal, bread, make your own waffle, and hard boiled eggs. The itty bitty creamers are annoying for someone who wants light coffee, but not tragic. Do wish there were bananas for cereal.

The desk staff are responsive. When the safe did not work in our room that same day it was entirely replaced and the desk cheerfully re-keyed our room cards ... We were never made to feel we were an inconvenience ... Even when the phones seemed busy and the lobby bustled.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
90 reviews 90 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 25, 2012

The hotel has a shuttle to and from the airport, which is a plus because driving in Miami can be a death trap. The hotel is near couple big malls, as well as centralized from the beach and other attractions. There are plenty of restaurants around and within walking distance

Room Tip: Upgrade to a suite. It's worth it. Plus you get a mini kitchen for the extended stay
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frigate Bay, St. Kitts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 22, 2012

We stayed here last year, liked the hotel and decided to book again.
This trip we actually stayed twice, once as a stopover between flights, then again for our shopping trip to Miami,
One night stopover was easy, arrive at airport, ring the hotel and they send a shuttle bus for you which arrives in about 20 minutes. Book the shuttle for the return journey next morning.
On our return to Miami we stayed while we shopped the malls and all the other places we like to go.
The staff do very well here, everybody speaks, makes eye contact and wants to help, that does make a difference to us.
Housekeeping was excellent.
Front desk found us an umbrella when we wanted to walk out in the serious rain.
The breakfast, included in our room stay was good. Choice of cereals, fresh fruit, yogurts, pastries, waffles, toast, boiled eggs plus a couple of different hot choices each day such as bacon or sausage with eggs. OK, not 5 star, but freshly prepared and ample choice.
There is hot coffee available in the lobby 24 hours (We never actually used our room coffee maker).
They have a bar that opens in the evenings, $5 for a draft beer and a good choice of spirits. Also no objection if you take your own supper to eat with your beer.
There is a small pool area with plenty of tables and chairs if you want to take your breakfast outside and a small shop for essentials and snacks.
The hotel is next to the turnpike,(ideal location for us) so you can hear the traffic noise in the pool area, though not in our room.
We think the location is great, There is a strip mall at the side of the hotel, a great Cuban restaurant, a fantastic Italian restaurant, plus 3 other, non chain, non franchise REAL places to eat! There is also a McD, a BK and a Dunkin D's here, also a drug store.
We had a rental car (parking is free and lots of it) but it is good to go out to eat without needing to drive.
Our room ( a "basic room") had 2 queen beds, lots of space, small bathroom, large TV and free internet access that worked all the time.
We did use the business center (2 computers, scanner, printer) which was also free.
The guests we met seemed to be a mix of shoppers on vacation and business types.
To sum up:
We will be stay here again on our next Miami trip

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 19, 2012

My husband and I stayed for One night layover to do some shopping as our flight wasn't until 4:30 pm the next day. We found that waiting around for the shuttle waisted so much of our time.

We tried to get the shuttle to the mall from the Hotel and had to wait 40 minutes before the shuttle arrived from the airport as it was rush hour traffic the day we arrived.......The front desk called a taxi for us but it never came....The next day the same thing happened....The driver took someone to the airport and when we asked to be dropped off at the Dolphin Mall first he said we would have to wait until he came back from the airport as he couldn't drop us off because he wasn't going that way....Again, I had the front desk call a taxi but it never came....we had to wait 40 min..before the shuttle came back from the Airport....Very annoying when you don't have much time to waist....The Taxi cabs must not want to come to this Hotel as they know there is a shuttle service.....so we were left standed for so long.....:(( Management should definately consider having 2 shuttles at this Hotel......One for the Airport runs and one for the shopping runs....This way there won't be any dissapointed guests, as mostly everyone books this hotel because of the shuttle service to and from the Airport and shopping....I tried to book at Courtyard by Marriott right at Dolphin Mall....as I usually walk to the Mall....but they were fully booked so decided to try the Hampton Inn which advertised there transport by shuttle....If they consider getting another shuttle I will book with them again....if not I will definately stay at the Courtyard to maximise our shopping time....

We enjoyed everything else about this Hotel.....the breakfast, room and especially the Beds...:))
and my husband loved the Hot chocolate.....

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 15, 2012

Not a bad hotel but not the usual level that I expect from a Hampton Inn.
Free breakfast was just below what you expect. Still decent but less variety for warm selections.
Housekeeping was spotty. One day service came late in the afternoon. Often there was something missing or overlooked
Cockroach in the bathroom the final morning.
AC seemed to barely keep up until the final day when it looks like they replaced the unit.
Good Wifi coverage

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JESTRADA3590, General Manager at Hampton Inn & Suites Miami-Doral/Dolphin Mall, responded to this review, September 17, 2012
Dear Chad T

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We will work with our housekeeping staff to ensure that our rooms are up to the level of cleanliness that our guests expect. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. Again I apologize for your inconveniences and we hope you will come back and stay with us again.

Regards
Jenny R. Estrada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Miami-Doral/Dolphin Mall

Address: 11600 NW 41st St, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Miami
#24 Business Hotel in Miami
#27 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Miami-Doral/Dolphin Mall 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Our newly renovated hotel is located in the Dolphin Mall/International Mall area of Miami/Doral, Florida with shuttle service available. Located only moments away from Miami International Airport, our hotel offers beautifully appointed rooms and 2 room condominium style suites with fully equipped kitchens. We can't wait to meet you on your next trip to Miami! ... more   less 
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Also Known As:
Hampton Inn & Suites Miami-Doral/Dolphin Mall Hotel Miami
Hampton Inn And Suites Miami-Doral/Dolphin Mall
Hampton Inn Doral Blvd
Hampton Inn Miami
Miami Hampton Inn

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