I loved staying at this Hampton Inn. There is a much appreciated free shuttle to malls and airport. However, it is a bit of a wait and would suggest at least one more shuttle and include walmart. I stayed from Sep 6 - Sep 11 and enjoyed it very much. From the moment we arrived which was before check in and was able to get our room. The room (1 bedroom suite) was very comfortable, clean and spacious. I enjoyed the hot chocolate and tea that was available all day as well. Miguel was excellent and very helpful.
I think that when checking in the front desk should let the guests know that there is a plaza (Doral Shops) right next door where you can purchase cheaper and better tasting food than the flyers that are placed under the door. There is subway, burger king, mc donalds, denny's, mediterranean restaurant, peruvian restaurant, a cafe and lounge as well as a discount pharmacy all right next door!
Service at the Hampton was top notch and i recommend it as the perfect hotel to stay especially when your trip is primarily for shopping. Special mention to Marcela, Miguel & Rodney.

Will be back soon!

Ella B.

Okay, so first time in Miami for my family and I, August 6 to 10th, 2012. This hotel made the experience very memorable and comfortable. Shazad at front desk was a gem, very helpful, courteous and knowledgable about getting around - he's a keeper!! OMG the beds were like clouds, what's the brand, I need to get one! This made a long day of shopping and tired feet worth coming back to. The room was clean and spacious, kudos to cleaning staff. The Ice machine on our floor was convenient too, but the vending machine needs to be fixed. The breakfast variety was good every day, my daughter loved the waffle maker. The bar area was very relaxing near the pool. There is a gym if needed, but my exercise went to shopping all day.

The free shuttle service to and from the airport and nearby Dolphin Mall and International Mall was VERY much appreciated, but there is a bit of a wait for pick up - people, please look out for the blue/green shuttle. I recommend more drivers and vans for this, and extending this service to WalMart and Target for serious shoppers, with a specified time for pickup - we end up there anyway!! This is a service that needs to stay, it was a decider for me choosing this hotel. Rodney, thanks for being so understanding- Rm 606 from Trinidad.

IMPORTANTE: Tourists, especially from the Caribbean, activate Roaming or purchase a cheap Phone to call for pick up at the airport and the malls. HINT! - You can call for pick up at the information desk in the mall if you don't have service or a phone, they are very willing.

Overall, Hampton/Doral made this an awesome experience, will definitely be back again, and I already recommended to some friends who will be booking soon!

Ms. Estrada, great staff - Shazad, Rodney - very accommodating - good job!

I had to overnight in Miami on September 1 as I missed my connecting flight home.
Had been travelling from Peru as early as 6.00a.m, arrived in Miami at 5.10p.m. and just could not make the connecting 7.10p.m. flight home (different airline/councourse).
The agent at the rebooking counter was very helpful, calling all my preferred hotels, but to no avail, this long weekend, the only available room was at the Hampton Inn.
The shuttle came after I called enquiring time of arrival, the driver, Miguel was welcoming and informative, a good start.
Upon arrival at hotel, we realized that the agent had made my reservation at another Hampton Inn (although the address, telephone contact was for where I was!), Rodney called other Hampton Inns and did locate my reservation elsewhere. At this time (8.22p.m.) I did not want to go elsewhere - Rodney searched for a non smoking room and I decided to stay at this Hampton Inn.
The room was very clean, also bathroom and bed very comfortable.
What was truly impressive was the caring attitude and swift service of Rodney and Miguel.
Did not have time for the mall or restaurants etc. had a great night sleep, woke up refreshed, ready for another early start.
Thank you Rodney.

The hotel is as advertised close to both Dolphin and Miami International Malls and does provide a shuttle service to both. Bear in mind if you are not from the USA, you need to either enable roaming on your phone or get a cheap handset while there, as you will need to call the hotel to pick you up either at the malls or the airport. Also, since there is only one shuttle call in advance so that they can make the necessary scheduling to accomodate all guests.

The breakfast was great with different options daily, my family and I enjoyed it immensely. Especially with the offerings of fresh fruits, with apples being available all day for guests along with the coffee station.

While my stay didn't start out perfect (long wait at the airport for the shuttle), the staff did their best to make up for that. The staff is very approachable and accomodating, I would recommend this hotel to all my friends and associates.