I had to overnight in Miami on September 1 as I missed my connecting flight home.
Had been travelling from Peru as early as 6.00a.m, arrived in Miami at 5.10p.m. and just could not make the connecting 7.10p.m. flight home (different airline/councourse).
The agent at the rebooking counter was very helpful, calling all my preferred hotels, but to no avail, this long weekend, the only available room was at the Hampton Inn.
The shuttle came after I called enquiring time of arrival, the driver, Miguel was welcoming and informative, a good start.
Upon arrival at hotel, we realized that the agent had made my reservation at another Hampton Inn (although the address, telephone contact was for where I was!), Rodney called other Hampton Inns and did locate my reservation elsewhere. At this time (8.22p.m.) I did not want to go elsewhere - Rodney searched for a non smoking room and I decided to stay at this Hampton Inn.
The room was very clean, also bathroom and bed very comfortable.
What was truly impressive was the caring attitude and swift service of Rodney and Miguel.
Did not have time for the mall or restaurants etc. had a great night sleep, woke up refreshed, ready for another early start.
Thank you Rodney.
- Official Description (provided by the hotel):
- Our newly renovated hotel is located in the Dolphin Mall/International Mall area of Miami/Doral, Florida with shuttle service available. Located only moments away from Miami International Airport, our hotel offers beautifully appointed rooms and 2 room condominium style suites with fully equipped kitchens. We can't wait to meet you on your next trip to Miami! ... more less
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- Also Known As:
- Hampton Inn & Suites Miami-Doral/Dolphin Mall Hotel Miami
- Hampton Inn And Suites Miami-Doral/Dolphin Mall
- Hampton Inn Doral Blvd
- Hampton Inn Miami
- Miami Hampton Inn