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BEST WESTERN PREMIER Miami International Airport Hotel & Suites
3.0 of 5 Hotel   |   4100 Flagler Street, Miami, FL 33134   |  
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Ranked #34 of 129 Hotels in Miami
new york, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
“Great Stay”
4 of 5 stars Reviewed February 15, 2014

Loved the proximity to Miami International Airport. We rented a car for out trip, so free parking was a plus. Great hotel to stay while in town for business. Rooms were super clean, hotel employees were friendly and helpful. WIFI if our room was a little slow, bit nothing major - we were still able to finish our work.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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942 reviews from our community

Traveler rating
    366
    378
    119
    45
    34
See reviews for
301
344
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81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Kingsburg, California
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 14, 2014

Nice hotel for a night's stay after a cruise. The front desk clerk advised us how to ride the Hop On, Hop Off Bus which was only a short drive away & an excellent way to see Miami. She also recommended other tours & restaurants. Finding such excellent advise was much appreciated. Some of our party took the shuttle to the airport--a big plus. As a travel agent, I will recommend this hotel to my clients who want to see the area before departing.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airdrie, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 13, 2014

We waited for the shuttle bus for over 1 hour 20 min at the airport, was another hour to check in. Being a Diamond member I have never experienced any place like this one, everything was overpriced, was very difficult to get a hold of the front desk. Not enjoyable at all. From a cold pool to luke warm water in the shower.

  • Stayed February 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoCal
Senior Contributor
48 reviews 48 reviews
42 hotel reviews
Reviews in 29 cities Reviews in 29 cities
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed February 12, 2014

I expected more from this BW "Premier" hotel.
I don't think this hotel should be considered a 'Premier' property.

We recently stayed here for one night before embarking on a cruise.
I chose this place because they offer a shuttle from the hotel to the Port of Miami.
I assumed it was a free shuttle but found out when we got there that is costs $10 per person and they only offer 3 shuttle times per day.

The hotel is new and modern.
It appears clean on the surface but it you look closer you will see that the housekeeping at this place is awful!
It is only clean 'looking' because it is new. Nothing is really clean in reality.

I always check the bed and pillows for cleanliness. The bed had urine stains on the side of the boxspring which was clearly visible without even having to lift it up.
I'm not sure why the boxspring is not covered with anything, no sheet, no mattress cover.
The top of the boxspring was a little longer than the mattress (under the headboard). This part was covered with dust bunnies and hair and crap.
It was just gross.

Luckily we were only here for 1 night.

The location of this hotel isn't too great.
There is a grocery store within walking distance, about a 10 minutes walk thru a somewhat sketchy area. There are virtually NO restaurants nearby except a Burger King across the street.

The restaurant at the hotel is AWFUL. The service is horrendous! We tried it for dinner and then for breakfast. Wish we would have just walked over to BK instead!!
The staff at the restaurant are clueless and many seem to lack a grasp of the English language. Our server didn't know what a "straw" was when I asked for one for my drink!?!? Even with a little charades --me pretending to hold a straw and drink out of a glass.... it still took her a few minutes to catch on. (maybe I am just bad at charades???!!)
The food was bland and boring. The breakfast buffet looked gross and was overpriced!!
No breakfast included at this place!

I usually like BW "Premier" hotels but this is not one of them.
All this for $192 for one night!
I would NOT stay here again.

Room Tip: Go somewhere else.
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, OH
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 11, 2014

Read a lot of mixed reviews online, but we were very pleased with this hotel. Clean and modern, friendly staff, nice pool, lots of amenities, walking distance to fast food, great shuttle to the airport/Port Miami. A+++++

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 11, 2014 via mobile

Stayed 4 nights and wanted to book a decent price, nice hotel from airport area. Area is more cheaper than city center and if you want to get the best of Miami you will need a car enyway. We arrived 21.00 pm after travelling 16 hours with 2 and 4 years old. Shuttle service worked perfectly. Check-in was smooth, allthought i noticed that the guy didnt speak so good english. This is not just this hotels problem, because there are so much spanish speaking people in Florida. Room service wasnt the quickest and food wasnt the best, but it did work for the firts night. Our booking included breakfast, what was good from our opinion. They had oatmeal, toast, ham,cheese, bacon, eggs, woffelsw and other bakery items. They served coffee to the table as also juice. It was also good that the breakfast started at 6.00am. To be noticed that if you book room with two twin beds, oNly 2person includes breakfast. Our kids didnt cost anything. Every morning we tooked voffees to go when we were leaving to malls.

Next morning we tooked the free shuttle back to airport and went to get our own car. This was so easy and simple!

This was also one of thouse hotels who had wifi and free parking. (Remember to ask parking ticket from the front desk). Room was nice, only noices from next door were a bit disturbing. So soundproofing wasnt the best.

Area is normal miami style, if youre not in the very city centre. Youll need to have a car or you need to use shuttles what are available. They had a shuttle also to a port.

Would highly recommend. Good price. I was a little afraid because of some rewies, but had nothing to worrie about.

Stayed January 2014, traveled with family
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 7, 2014

We stayed at this hotel for two nights at the end of January. Booked it off the internet because of location to the airport. The room was large, clean and comfortable and a good value for the dollar. The front desk staff on the other hand were indifferent and seemed to be bothered that we asked questions about the area (shopping, dinning, etc.) We ended up eating in the hotel restaurant because there is not much else around when you don't have a car. It was a big mistake...the service was horrible. Let's make this simple and say NONE of the staff was good...one girl could barely speak English and didn't know what beer or alcohol they had at the bar; it was clear they don't know what's on their own menu as my order of bacon and eggs was delivered minus the bacon and when I asked for it, I got a shrug, and didn't care about how the food was as my complaint about my overdone steak at dinner was met with a shrug. And I don't know how many times I actually had to get up and get the waiter/waitress in order to get things like salt and pepper, another glass of wine, ketchup, the bill...you name it. So great place to stay for a nice clean and comfortable room...4-5 stars - the service, zero stars!!!

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Miami International Airport Hotel & Suites

Address: 4100 Flagler Street, Miami, FL 33134
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Miami
#28 Romantic Hotel in Miami
#31 Family Hotel in Miami
#34 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Miami International Airport Hotel & Suites 3*
Number of rooms: 144
Official Description (provided by the hotel):
The BEST WESTERN PREMIER MIA Hotel & Suites is centrally located and accessible within minutes from the MIA airport and Port of Miami. This brand new concept features 144 smoke-free contemporary upscale rooms and suites. Guests may enjoy complimentary amenities such as transportation to/from MIA airport and Wi-Fi. Hotel also offers a full bar/restaurant, outdoor swimming pool, top of the line fitness center and business center. ... more   less 
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Also Known As:
Best Western Premier Miami International Airport Hotel And Suites
Best Western Premier Miami International Airport Hotel Miami

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