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“Perfect” 5 of 5 stars
Review of JW Marriott Marquis Miami

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JW Marriott Marquis Miami
5.0 of 5 Hotel   |   255 Biscayne Boulevard Way, Miami, FL 33131 (Downtown)   |  
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Earn Up To 25,000 Points
Ranked #2 of 129 Hotels in Miami
Top Contributor
172 reviews 172 reviews
30 hotel reviews
Reviews in 67 cities Reviews in 67 cities
98 helpful votes 98 helpful votes
“Perfect”
5 of 5 stars Reviewed April 16, 2014

In the same week we stayed in two different hotels in Miami this Marriot specifically chosen been the first in the TRIP list at the booking time.
Absolutely perfect...thanks to an upgrade with a Key Biscayne viene! Try the restaurant DB bistrot.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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841 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

Stayed here prior to a cruise in March. This is the only hotel we use in Miami prior to cruises. The service is exceptional, rooms very comfortable and the view is terrific. Enjoyed the concierge lounge as always. The staff in the concierge lounge could not be more accommodating and the food is varied and good. We went to DB Bistro bar and then to the restaurant. As always delicious food and drink with excellent service. If you want to be pampered, rested and totally enjoy yourself this would be the place. The staff will treat you royally.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, Virginia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 15, 2014

This is a very beautiful and chic hotel with wonderful views of the bay and city. We stayed one night after a Caribbean cruise from Miami and was extremely impressed. The hotel is located in downtown Miami but is very secure with elvators only operating with room key access. I was also impressed with their energy conservation. The lights also function with the room key. The room itself is very modern with sophistication and class. Bathroom has tv built into the bathroom mirror and great size shower and separate tub. The room was spacious with a huge work desk and computer and large wall mounted TV. There is an eatery downstairs which is a little pricey but expected and overall hotel staff service is SUPERB!! I also enjoyed the convenience of the Wells Fargo ATM being located down the hall from the front desk lobby. I would definitely return this hotel and recommend to others. Oh I forgot, the beds are AMAZINGLY soft and comfortable!!

Room Tip: Recommend high floor with bay view
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longboat Key, Florida
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 15, 2014

I am a platinum elite with almost a lifetime 1,000 nights and 2 million points and this hotel is the way it should be! We were upgraded to a beautiful $800-$900 suite that was so very comofrtable especially as I had to do a bit of work and the desk set up is great! The hotels restaurants are fantastic as well so you don't even have to walk! The bar is a bit pricey but it is Miami a very international city!

The one thing about a Marriott is they have the best mattresses of any chain and you sleeeep so very well!

Only complaint, is wake up to Hilton's policy for the lounge stop charging for a beer! No where else in the world does a Marriott Lounge charge their elite members!

Room Tip: they literally are all good, only complaint is they want to charge you in the concierge lounge somet...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

From the moment we checked in we were taken care of. We traveled a red eye to Miami and Angelo was able to get us checked in right away. Incredible Bay View Suite with stunning views. Yolanda, Angelo and Javier very helpful! Very Friendly staff!!

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 12, 2014

I always like staying nr the Brickell area in Miami , I like the skyline and the views from the hotel high rise rooms . The Marquis overlooking the bay was very good superb corner room , very spacious great modern furniture ,with a large desk area , huge tv , showing the usual crap
Programmes , makes you appreciate the quality of the BBC, the staff were great special mention to Night manager Katy . The drawback is that the pool area is hopeless sunlight rarely gets through the surrounding buildings . So we requested to use a pool in other Marriott hotels ,in Key
Biscayne, no luck not interested, but Katy arranged to use the hotel across the road the Epic .
That's service , shame the sun didn't come out too much ,but so what .

Room Tip: Ask for a corner room but expensive
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 11, 2014

Have been meaning to write this review for a while now.
We had the pleasure of staying in this beautiful hotel for 3 nights in February prior to our Caribbean cruise departing from Miami.

The hotel is conveniently situated in downtown Miami and is easily accessible from the busy roads surrounding this area. The Bayside establishment was in close proximity and was within walking distance from the hotel. Having previously read things regarding this wonderful city please avoid all negative reviews about safety, it's a lovely area.

We originally booked in for a Junior Suite. However upon arrival to the hotel the kind receptionist (Katie) informed us we had been upgraded to an Executive Suite courtesy of Marriott (this came complimentary because we are Marriott Platinum Elite Members). The beautiful room overlooked the lively city below. Enormous televisions, very comfortable beds. I did notice this hotel uses a lot of futuristic technology in comparison to it's competitors. There was also a TV embedded into the mirror in the bathroom, unfortunately this did not work, but was an error caused by one of the children!

Staff members were absolutely excellent, incredibly attentive and literally nothing was too much trouble. I also noticed they have evidently adopted the mandatory etiquette for a hotel of this standard, professionally presented and their postures were also fantastic, never really noticed this before.

Amenities again faultless, the roof top pool is excellent. However it's located between the two massive buildings so only really manages to catch some sunlight during the hours of 11am-1pm. Pool was of a perfect temperature and the staff member monitoring the area was always polite. Virtual bowling looked amusing but never managed to experience it, next time! The Concierge Lounge was magnificent. The decoration and furnishings were as expected however the views in the morning were breath taking, panoramic views of the coast. Breakfast offerings and afternoon bites were always available, very appetising and enjoyable. Soft and hot drinks, as well as other alcoholic beverages were accessible.

This hotel is undeniably superior to any other Marriott's I have stayed in. The Marquis is obviously one of the best in Miami as shown by the consistently excellent reviews on TripAdvisor. I would recommend this hotel to anyone interested in visiting this unbelievable city. I also noticed the American hotel standard out ranks the typical British offerings!

Love the JW and USA, we are already considering revisiting next year! We will definitely be back!

Room Tip: Contact the hotel regarding your preferred room. I would suggest a higher floor to appreciate the sp...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Miami
#1 Spa Hotel in Miami
#2 Romantic Hotel in Miami
#2 Business Hotel in Miami
#5 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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