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“Unparalleled Service (But Not of the Cell Phone Variety...)” 5 of 5 stars
Review of JW Marriott Marquis Miami

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JW Marriott Marquis Miami
5.0 of 5 Hotel   |   255 Biscayne Boulevard Way, Miami, FL 33131 (Downtown)   |  
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Ranked #2 of 129 hotels in Miami
Gainesville, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Unparalleled Service (But Not of the Cell Phone Variety...)”
5 of 5 stars Reviewed November 2, 2013

My mom and I stayed here while she was in town for some medical reasons. The staff made the experience! First, we were upgraded to a waterfront room when we arrived. Keep in mind that "waterfront" is relative, as there is a building between the hotel and the bay. Then limited view was gorgeous, nevertheless. The rooms themselves were gorgeous as well, albeit not well lit - the bathroom was a little too dark. We ordered room service a couple times. I highly recommend the pecan crusted chicken tenders with pepper jelly. I had a bit of trouble with the wifi as it kept disconnecting. Also, we struggled with cell phone service. If you stood anywhere but at the window, there was no cell service to be found. To be honest, that was my biggest gripe. Other than that, it was a great experience!

Stayed October 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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765 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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barcelona
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 30, 2013

Nice,clean hotel. We were there on a Sunday and Monday hotel was very quiet. Most of their boutique were close, too bad because they seem very nice...area is very quiet nothing happening at night. If you go for business it's a great location as you will be close from all important banks and finacial business. Rooms are nice and spacious, view of my room was amazing...we even got a really nice amenity welcoming us to their hotel...nice touch!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Top Contributor
148 reviews 148 reviews
42 hotel reviews
Reviews in 57 cities Reviews in 57 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed October 29, 2013

Situated about 10 minutes from the Miami International Airport, the JW Marriott Marquis is centrally located on Biscayne Blvd. in the heart of Miami. Staying at this lovely establishment brings about a certain class and level of expectation; and you're sure to not be disappointed. If you're arriving via car, valet parking is a great option, even at the steep price of $36USD. However, the service, promptness in our case was well worth it. We arrived the night before a large marathon that was taking place the next day, and we're thankful we had the valet to quickly grab our car the next morning allowing us to escape quickly before the race started! If you prefer to self-park, be prepared to do it away from the hotel. Finding a parking garage or spot on the street may be risky and inconvenient, so we recommend using the valet. If you're not coming via car, but rather a taxi, be prepared to pay around $25USD for a cab ride from Miami International Airport. The JW does offer a private shuttle service for a flat $25USD from the airport as well.

The rooms are very well appointed as you see in the photos above. If you have any status with Marriott, you can expect a nice upgrade. As Platinum members, we were upgraded to a corner room which boasted brilliant views of both the city of Miami and Biscayne Bay, including Brickell Key. The room had a large and comfortable king-sized bed, separate sitting area, desk/office area in the corner and a large and comfortable bathroom which included both a stand-up shower and bath tub. For those who appreciate modern tech gadgets, you'll be pleased to find a TV screen within the bathroom mirror to keep you up-to-date on the day's weather, sports, news and more! If you are a fan of Illy espresso, you'll be happy to know that a complimentary espresso machine with several espresso options is available right in your room!

The hotel staff from the receptionist to the bell-hop to the valet were all very informative and willing to help in any way they could. All you need to do is ask! For conveniences within reach, you'll find a restaurant/bar on the bottom level of the hotel and a few more offerings within a few blocks. A CVS, clothing stores, banks and the metro are all within a quick walking distance as well. A quick 5-minute walks leads you bay side and another 10 minutes will take you all the way to the American Airlines Arena and Bayfront Ampitheater.

We definitely would recommend this hotel to friends, family and clients alike. If you're looking for a luxurious experience in the heart of Miami, the JW Marriott Marquis (NOT to be confused with the JW Marriott), will absolutely deliver!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 29, 2013 via mobile

Stayed there a while ago, overall good value, but there are better options around. It is a little remote, and a little overpriced for what it is. Probably would not recommend it to a friend. Other than that just a regular JW.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 29, 2013 via mobile

We haven't been visiting Miami Downtown for a long period. We had a good surprise staying there at Marriot Marquis Miami, in the heart of the area that was restored and recovered. The changes have been terrific. Well done!
I was in a fair in the hotel and we spent 5 nights there. It was very nice. The hotel is very well located, very comfortable and the people well trained and professional.
I recommend it. Flavio Maia

Stayed May 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

An upscale hotel, Beaux Arts offered a really nice stay on 38th floor with a separate and private breakfast/lounge. The gym was excellent and well equiped - great bay area view meanwhile you are working out.

Room was big and had all we needed.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 27, 2013

Visited Miami and made a reservation here. What a fantastic experience. Entire staff very helpful, friendly and professional. Upgraded to a suite-thank you very much and it was absolutely stunning. Thoroughly enjoy this hotel and all the services were great. Great value and good location. Will stay again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Miami
#1 Spa Hotel in Miami
#1 Luxury Hotel in Miami
#2 Business Hotel in Miami
#2 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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