Probably the best hotel I've ever stayed in everything was exceptional. From the moment we pulled up until the moment we checked out. We were greeted by a guy called Pedro really nice guy who went out of his way to make us feel at home. When we went in to our large room with an impressive view. As we are from UK and unfamiliar with the area Pedro was kind enough to stay and give us some great info about the area and Miami.
The rooms are well equipped, beds comfortable. As we had 2 children and staying for a few days we were asked if we required a larger fridge to store some extra stuff we kindly agreed and it was there in minutes a nice gesture to say the least.
Pool lovely, gym really good and even virtual bowling for the kids. Parking was a little costly but I suppose this is a major city so this can be expected. Located in good area, lacking distance to bars and restaurants and a $15 cab ride to South Beach.
Overall all magnificent hotel with lovely staff. Would defo stay again. Thanks for making our stay a great stay.