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“Feel yourself at home” 5 of 5 stars
Review of JW Marriott Marquis Miami

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JW Marriott Marquis Miami
5.0 of 5 Hotel   |   255 Biscayne Boulevard Way, Miami, FL 33131 (Downtown)   |  
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Ranked #3 of 114 Hotels in Miami
Certificate of Excellence
Sao Paulo, SP
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Feel yourself at home”
5 of 5 stars Reviewed July 5, 2013

What else should I say when the vallet, bell boys, friendliest frontdesk and restaurant staff treat you like a king? I mean, I spent 10 days there and i have nothing different to say than it´s was a great pleasure to stay at JW Marriot. If you need any help, there´s always someone to make sure that your stay will be the best you´ve had. The whole staff is fast and handle all situations very professionally. Quietest room ever, not great but still good shower pressure, great bay view, nice TV screen. Best comfy bed and pillows ever. Every time you get into the room you fell that someone really took care of it in the best way she could do. IMO they should improve a little bit the variety of cheese on the breakfast buffet. The vallet takes a little longer to get your car but hey, ask it 10 minutes before leaving the room. I´m looking forward to stay there again. Worth every penny.

Room Tip: Ask for the bay view.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,184 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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Nebraska
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 4, 2013

I always expect top notch service when I stay at a JW Marriott, but this hotel is above what top notch service can even dream of being. The location is perfect. The rooms are perfect. The staff is perfect. The concierge lounge is perfect. This property is urban and upscale....just how I like hotels. I am very glad I chose this hotel when I stayed in Miami.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 3, 2013

I stayed at this hotel for a day when I was in Miami for a business trip. The rooms are gorgeous with floor to ceiling windows and modern decor. The staff is exceptionally attentive and helpful. I requested a late check out and they accommodated me without any fuss. Further, they let me use the lounge until i was ready to leave for the airport. I would love to go back for a longer stay.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

I just got home from a girls trip where we went on a cruise. I booked the Marriott Marquis in Miami to stay at before we left on Friday. Not only is the hotel and rooms beautiful, the staff, everyone from the bellman to the desk and especially Andres the concierge were amazing. Polite, courteous and wanting to do anything they could to make your stay wonderful and they did. The facility itself is beautiful, it even has a professional basketball court. When we asked if we could return to the hotel on Monday morning and have them keep our bags until we left for the airport in the afternoon, they not only said of course, they said we could have access to the pool, fitness center and shower if we wanted. And when we returned on Monday, they remembered us and accommodated us completely. Now that's customer service. We loved to so much we may return next year for our girls trip. Thank you to all., you made us fell very special. I would highly recommend this hotel!

Stayed June 2013, traveled with friends
Was this review helpful? Yes 2
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Apollo Beach, Florida
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 1, 2013

My wife and I stayed here in late April for a quick weekend getaway to Miami. From check in to check out the service was outstanding. Hotel was perfectly situated in the middle of downtown Miami. The hotel staff her superb as always. Since we are Marriott Rewards members, we were upgraded to a jr. suite and access to the concierge lounge which was amazing! Overall, our new favorite spot in Miami.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2013

The room was small but very clean and beautiful. I was not given my senior discount even though I am 75 years. They don't like to accept American Express because the fees are to high. Would never stay here again. I was here for a family funeral and I asked for 30 min late check out and the front desk guy was rude and told me no.

Room Tip: Horrible Staff!!!!!!!!!!!!!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 27, 2013

I stayed at this hotel for two evenings and was really impressed. My room was upgraded to a Junior Suite and man was it nice! I don't think anymore technology treatments were missed. I especially liked the TV behind the bathroom mirror as I was shaving! The house keeping was very thoughtful and the room service was ever so prompt.
Got to experience the meeting room set up as well and this was equally impressive. I would definately recommend this hotel if you have to stay downtown and if you need a space for a meeting.
The check in staff could not have been friendlier either.

Room Tip: Be a Marriot Reward member and the rooms on the north side have the better view.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Miami
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#5 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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