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“Great Space & ammenities” 4 of 5 stars
Review of JW Marriott Marquis Miami

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JW Marriott Marquis Miami
5.0 of 5 Hotel   |   255 Biscayne Boulevard Way, Miami, FL 33131 (Downtown)   |  
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Ranked #3 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
Incline Village, Nevada
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Space & ammenities”
4 of 5 stars Reviewed March 20, 2013

We travelled a few days early for a scheduled conference. This is a business travelers dream - great space, nicely appointed with desk and lamps, great storage and we had a lovely view of the bay. Bathroom is spacious - a strange location for shower towels, however. The housekeeping staff do an exemplary job. The Illy coffee machines make a great cup. The fitness center is outstanding - love the miami music and it playing in the center - a nice change from the same workout music on my iPod. Although Daniel restaurant there - we didn't eat there. Location of the hotel is great for downtown Miami. The only "negative" things about the hotel - room service menu and hotel bar menu are a bit fried and outdated and boring. I preferred the options at the hotel across the street. The other thing is the spa is a contracted spa, so you cannot make an immediate reservation, they have to call the contractors and see if they can come in --- so it lacks a bit of ambiance, even though it has a great space. The Hotel Staff are amazing! We would stay again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank d k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,334 reviews from our community

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Seattle, Washington
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 16, 2013

Thanks to commendable customer service at booking.com, we were transferred to JW Marriot when a previous reservation in another location went wrong. More impressive than anything else at JW Marriot are the rooms. From a big-screen TV, to an espresso machine and a desktop computer in the room, to a small TV and an anti-fog mirror for shaving in your bathroom, the designers of the rooms have been generous with their design. Not so common for many luxury hotels, this hotel also offers free wi-fi. The lobby is not so impressive but the hotel also have a bowling room with semi-virtual lanes (25$ per hour), a big basketball court and needless to say a swimming pool and spa. We had breakfast at the hotel restaurant and ordered in-room dinner but the quality was not as great as one expect at a luxury hotel. Last not but least, you should note that this hotel only has valet parking and it takes about 20 minutes to get your car.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank rombuk74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Level Contributor
111 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 15, 2013

Stayed here recently and was pleasantly surprised with the hotel and staff. My room was very comfortable and spotlessly clean. I did some sightseeing and the staff actually knew the area quite well and gave me some helpful advice. The breakfast buffet was good and the hotel bar ok, but expensive. It is easy to walk to nearby bars, cafes and restaurants as well as a few local shops. The airport is about 30 mins from the hotel by taxi. A good place in a good location for a few days in Miami.

Room Tip: The best views are the highest ones on the south side.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank RichWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 15, 2013

I love this hotel and its hip factor is very very high! It's my first choice in downtown Miami.

The rooms are a great modern design and very functional. The view of the water from our room was stunning.

But the real surprise is the golf school and the bowling alley! We bowled a few games just for a treat.

Restaurant downstairs is fabulous.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SharonRoseFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maitland, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 15, 2013

Came here for a quick shopping trip in Miami with my fiancé and was blown away the room was beautiful and very swanky. The bed was great but the bathroom even better. I absolutely loved getting ready in the bathroom and having bubble baths watching movies in the mirror. Although the hotel is gorgeous if this is your first time to Miami this is not the hotel for you. If I had to give any cons it would surely be the lengthy time of getting the car but the valet guys were nice so I guess that made up for it

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank A_Hatcher1319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
europe
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 15, 2013

I stayed here over New Year 2013 with my two teenage sons and we got an amazing deal on two adjoining rooms on the mid-hotel floors. The hotel was busy and for the first couple of days we could hear other families with younger (noisier) kids in the adjacent room. After that no more problems with noisy neighbours. The view was out to the harbour and this hotel is is such a great location for a city stay. We didn't mind taking taxis to get to the beach or to visit places and we did use the Metro rail to move around a bit as well. We had breakfast at the hotel on our first morning and didn't repeat the experience. Food was tasteless and not well presented and the scope and choice was really uninspiring - and as we didn't have it included in our package we found much nicer deals in the neighbourhood so we were happy about that.
Crazy car valet area with masses of staff hanging out and a bit awkward when three jump in to open your cab doors! Who do you tip?

The hotel pool was glorious in the early mornings until around 11.30am when the sun disappeared behind the other high rise buildings but very relaxing for an early morning swim and sunbathe with good bar service later in the day too. The basket ball court was the pull for us as I have a basketball nut for a son and although it was touch and go whether we could use it on his birthday, we did manage to book it and had a lot of fun for 45 minutes. It would have been a nice gesture for the hotel to have made a fuss of my son as it was a celebratory trip for his 18th birthday - they promised to do something nice but in the end they had to be reminded three times and the result was a one-person desert sent up to our room!

A nice comfortable safe stay but lacked the luxury or attention to detail for clients like us - the concierge service was very helpful though and remembered our names throughout. I don't know what the profile of their normal client is but we stayed there for 10 nights so I felt like we could have been made to feel a little more valued. Other than this vague feeling, a very reasonable hotel and a nice experience.

Room Tip: Not sure if you can request rooms higher up the tower but the view from the wall-to-ceiling windows...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sblackEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munfordville, Kentucky
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed with two friends on the 28th floor with spectacular views of the bay. One of my friends was in classes all day and needed an early breakfast. In 5 days there was never a room service form. None of the maids spoke English. They tried hard but many things were never done. The sheets were changed only after I piled them on the floor.
Front lobby staff and the bellhops were friendly and helpful.
I would not stay here again because I expect a higher level of service for the price.

Room Tip: Ask for a bay front room.
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  • Stayed February 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank chellys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Miami
#2 Luxury Hotel in Miami
#3 Family Hotel in Miami
#5 Business Hotel in Miami
#11 Green Hotel in Miami
Price Range (Based on Average Rates):
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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