I am a starwood platinum member and I usually stay at a Starwood property. But because of work, I get to stay at this hotel. Even though I don't belong to their Marriott program, the moment I checked in, I felt like I was treated with respect unlike the previous property I stayed at in South beach called the W. They immediately upgraded me to a nice room on a high floor and was eager to give me all the information I needed. The room I had was very spacious and clean. The view of the water was amazing!! I only paid the most basic rate and got this incredible room!! Every time I go through the lobby, I am treated with such friendly attitude and it makes me feel at home!!
Keep up the good work and don't be like the stuck up hotels in South beach!!