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“First Class Miami Experience” 5 of 5 stars
Review of JW Marriott Marquis Miami

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JW Marriott Marquis Miami
5.0 of 5 Hotel   |   255 Biscayne Boulevard Way, Miami, FL 33131 (Downtown)   |  
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Ranked #2 of 129 Hotels in Miami
Houston, Texas
Top Contributor
112 reviews 112 reviews
59 hotel reviews
Reviews in 77 cities Reviews in 77 cities
813 helpful votes 813 helpful votes
“First Class Miami Experience”
5 of 5 stars Reviewed August 30, 2012

Some of our staff stayed here beginning the day before TS Isaac hit so that we would be in place for a meeting across the street the day after the storm left. It was Sunday and the pre-storm winds and heavy rain started as we were arriving. So we got to sit out the storm from the top floor of one of the most luxurious business district hotels I have ever experienced in the U.S. Because we were stuck in the hotel for 2-3 days at a time when its occupancy was low, we got to experience every detail of it. I really dont know where to start. Every hotel employee we came into contact with was friendly, super professional, and helpful. The hotel itself if magnificent. The decor is very sophisticated and contemporary, yet warm and comfortable. The second floor lounge was quiet and had intimate seating areas where you could enjoy conversation or viewing the scenery of the bay. The hotel has 3 restaurants, cafe, main restaurant, and luxurious DB. The fitness center had everything including a nice view. The concierge lounge blew us away. Situated on the 36th floor, it had a spectacular view of the bay, the ocean, and Miami Beach in the distance. The decor of the concierge lounge was beyond great. You felt like you were in a very expensive private club or yacht. The food was light but chef prepared and the wine selection was small but first class. They had Prosecco which I have never seen in any concierge lounge and Ferrari-Carano cabernet was their bar wine. Then comes the best part - the sleeping room. Wow. The bed was very comfortable, the decor was consistent with the rest of the hotel (sophisticated, contemporary, but warm and comfortable. The electronics in the room are upscale including a desktop computer which allows you plug in your flash drive and get to work without using your own laptop. I preferred my own computer and the Wi-Fi was speedy and always worked. The bath area was luxurious and super clean. There was a TV behind the mirror in the bathroom for you to catch the news or weather as you get ready to go out. The bath tub was my favorite - big and deep. My only disappointment was the wiring or programming snafu in the main TV connections. I carry old movies to watch from my laptop when I travel on business and the HDMI connection didnt work because the HDMI input was not connected correctly to the HDMI setting on the TV (the input was HDMI 1 but the TV program had only been programmed for HDMI 2.) Luckily the hotel staff had an old fashioned VGA cord like the ones we use to connect monitors to computers and we plugged into the PC port - so everyrhing worked fine. I travel a lot and guess that I am a little jaded about hotels in general. At the JW they will treat you like royalty and fix any problem immediately. If you stay here, you will love every minute of it.

Room Tip: Ask for a bay side room. It is worth every penny.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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903 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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tauruscuba
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 26, 2012

This hotel is just amazing in every sense of the word,luxury in every corner,i'm posting pictures along with this review.I will be coming back.Large rooms with comfy beds and all the amenities ,a full basketball court on the 19th floor,also a billiard room,bowling,shops etc..

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Rico
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 20, 2012

The friendliest staff that we have encountered in a very long time. Close to Bayside and to Brickell Village. Great view from the room. Fine restaurant in the lobby and a nice bar and restaurant on the 2nd floor.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Coral Gables, Florida
Top Contributor
167 reviews 167 reviews
57 hotel reviews
Reviews in 31 cities Reviews in 31 cities
228 helpful votes 228 helpful votes
5 of 5 stars Reviewed August 17, 2012

My friend and I stayed here for the remainder of our stay in Miami after we made a huge mistake by staying at it's sister property down the road (JW Marriott Miami - Brickell) We wished we had stayed here from the beginning. As soon as you walk into the Marquis you feel welcome, The lobby is spacious and very welcoming. Front line staff couldn't have been more helpful. The rooms here are absolutely amazing, we had a basic room with two double beds but still felt that we had a lot of space to move around in the room. Washroom is huge and modern. Internet worked perfectly and was free. The pool on the 19th floor is fabulous and is well kept. Staff on the 19th floor also quite courteous.

All in all I don't have any complaints, This was by far one of the best hotels I have experienced in my life. Keep up the good work guys! You deserve #1 on TA

Room Tip: Ask for a room over looking the bay.
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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upstate ny
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 17, 2012

This is a beautiful hotel. My husband and I stayed at this hotel last week and we loved it! Front desk was very professional. We were on the 18th floor I believe. As soon as we walked in we could see a gorgeous view of downtown Miami. Windows were ceiling to floor almost wrapped around the entire room............ breathtaking! Really spacious as well. We had a corner room so maybe that's why there was so much space. Cleanliness is a MAJOR factor for me and I was definitely satisfied. We only spent one night so I can't comment on room service, gym etc. but I would not be surprised if it's fantastic. My only complaint would be that there is no balcony. If this place had that extra luxury it would surely be my #1 pick in Miami. Also the computer was a little hard to manage as well. However I would still stay here again and definitely recommend it.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gainesville, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2012

We stayed here for 2 nights for our anniversary. The hotel was very clean and bed was extremely comfortable. I think the building is less than 2 years old, so everything was pretty new. The bathroom was very nice too. I can compare it to 5 stars hotels in LasVegas! The outdoor pool was fantastic, it is on 19th floor and made of stainless steel! The valet parking was pretty expensive, but it is downtown area and you can't expect anything cheaper!

Room Tip: Don't stay at 21th floor, it is above gym and noisy! Ask for a bay view room
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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San Antonio, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 16, 2012

Get ready to be wowed - television in the elevator, television in the bathroom, Illy coffee maker, gorgeous bathroom, amazing views.

This hotel is awesome; location is ideal; close to South Beach but not too close. Very very clean and new. The hotel staff was unbelievably nice; Santiago at check in was superb. The front desk staff, concierge, housekeeping, vale staff were welcoming and ready to help. Some of the housekeeping staff and valet staff did not speak a word of English but there were all willing to help.

The pool is very unique; looks like it is lined with stainless steel. i twas a good experience to use the pool. There were no extra fees for using the sauna, locker rooms, showers and gym. everything was pristine.

Was very impressed with the Illy coffee maker in the room.

The down side was the breakfast; we did not choose the buffett; we ordered off the menu. the food was not bad but there was nothing special about it either. Very average food tasted like an Embassy Suites buffet. Next day we walked to a nearby French cafe; it was OK as well. The coffee shop in the hotel is only open on weekdays.

There is no inexpensive parking around the hotel. We looked everywhere; it is best to use the hotel valet.

While we were there we saw Sandra Bullock who was also staying there.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Miami
#1 Spa Hotel in Miami
#2 Business Hotel in Miami
#2 Romantic Hotel in Miami
#5 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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