We went for a 18`Glasstron boat rental during our stay in Miami Beach in March 2013. We rented the boat before via internet from Germany. It was all very easy. The boat was ready and in a good shape. We went then on a round trip around the bay area. The map they gave us was very helpful and easy to read. The two hour trip was every dollar worth we spend. Next time we rent again...Greetings from Germany.