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“Great Facility/ Not so great service” 4 of 5 stars
Review of Habitat Residence

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Habitat Residence
3.0 of 5 Condominium   |   1700 SW 2nd Ave, Miami, FL 33129 (Formerly Habitat Miami)   |  
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Ranked #6 of 36 Specialty Lodging in Miami
Certificate of Excellence
1 review
“Great Facility/ Not so great service”
4 of 5 stars Reviewed July 8, 2014

The buildings are BRAND new so everything is clean and smells nice with a sleek modern updated decor theme. Useful amenities and very conveniently located close to our office, which is great for our out of town regular contractors. We use this place regularly.

The front desk staff is friendly, but never quite seems to know whats going on. I have to call each time to pre-pay all of our reservations and it takes about 20 minutes per reservation, even though they know the drill when we call. There is a lot of hold time as well for things that seem fairly straightforward in terms of booking a room.

The only other not-so-great element is that the parking his valet only and is run by a third party company and costs $60 per day, which becomes quite costly for us with our contractors staying 5 days at a time with rental cars.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHabitatResidence, Manager at Habitat Residence, responded to this review, July 10, 2014
Hi Natalie,
Thank you so much for your review, I will talk to my front desk to speed up the process. However our parking is only $20 per day, as it is a separate company, we have to stick to their policies. In the future please contact one of our reservations representative to speed up your reservation process as we are receiving your reservation through our website.

Thank you again for your feedback, we are working on improving our services, we appreciate your opinion and value you as a guest.

Regards,
Habitat Residence Team
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250 reviews from our community

Traveler rating
    104
    92
    29
    5
    20
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102
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Biloxi, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

The facility was excellent. Very clean and new. The pool was closed that week for repairs so we couldn't swim there. The service overall was good especially the valet. Depending on who you asked at the desk the service was good or poor. When I asked where to dispose of garbage I got a "I don't know, it's somewhere on your floor." I guess it would be too much to ask someone who works there to look at a floor plan. On a different occasion I asked where I can through garbage while I was in the lobby, both attendants looked at me like that was an odd question and advised me to go to the floor I reside and throw it down the chute. They definitely weren't going to get their hands dirty. Other than having receptionist that aren't knowledgeable and lazy, the facility is really nice. Beware the $20/day parking charge. You can park on the street at your own risk. There always seemed to be parking available. Lastly, if you want to use the fitness center treadmill, there is only one and an elliptical so make sure you're first or you'll have to wait.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHabitatResidence, Manager at Habitat Residence, responded to this review, July 10, 2014
Thank you so much for taking the time and leave us a review of your stay, we are now operating the pool. We apologize for any inconveniences you might experience, we appreciate your feedback and value you as a guest.

Regards,
Habitat Residence Team
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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 2, 2014

I stayed in the 2nd tower and my "apartment" was VERY clean and stylish in a minimalist way. I literally had everything I needed including quiet surroundings. If you are a budget traveler though, beware of the $150 deposit. Most places simply hold the funds and release it if there are no additional charges. Habitat Residence actually charges your account and credits it back to you a few days later. If you can, put the deposit on a credit card you don't frequently use. Also, this hotel is quite far from South Beach so if you do not plan on renting a car, please allow for an hour or more to make it to the "strip" via public transportation.

The staff was not "overly" accommodating but I found this refreshing. When I had a concern, it was addressed in a very timely fashion. Overall, this place is perfect for those staying in Miami for a while or like me, prefer to stay in places that are off the beaten path. Will definitely stay here again in the future!

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHabitatResidence, Manager at Habitat Residence, responded to this review, July 16, 2014
Thank you for choosing us, we are taking your comments into consideration in order to provide a better service, we value you as a guest and once again thank you for choosing us,

Habitat Residence Team
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1 review
5 of 5 stars Reviewed July 1, 2014

If you like new Hotels, you can select this one without any hesitate. It was very comfortable, rooms were spacious and clean Hotel. Location is not in the Ocean drive but it takes only 15 miutes to get there by car.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHabitatResidence, General Manager at Habitat Residence, responded to this review, July 16, 2014
thank you for taking the time on leaving us your review of our hotel, we are glad you enjoyed your stay! Hope to see you soon!

Habitat Residence Team
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Nashville, Tennessee
1 review
4 of 5 stars Reviewed July 1, 2014

Beautiful condo I absolutely loved it. The view from our room was very nice and Brickell was a quiet area. The pictures online of tower 2 were exactly what the room looked like in person which was great! Theres a really good pizza place close by called Pieducks too. If they had housekeeping it would be a perfect.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHabitatResidence, Manager at Habitat Residence, responded to this review, July 16, 2014
We are beyond glad you loved our hotel, we are a fan of that pizza place ourselves. It was a pleasure having you as a guest!

Habitat Residence Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

Pretty nice and clean room. Has all you need to have a worry free stay. Nice and gentle staff. Great gym and swiming pool. 60 dlls. parking lot for the length of your stay......................................

  • Stayed May 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHabitatResidence, Manager at Habitat Residence, responded to this review, June 11, 2014
Thank you so much for taking the time to give us your feedback! It was a pleasure having you as a guest!
Regards,
Habitat Residence Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

The 2 BR rooms are very nice and there's enough space for more than 4 people. The staff is very friendly and are helpfull if you got any needs. Carlos from the main desk is a great man and a real pro in hes business - if you need anything he'll make it happen!
Looking forward to next time - Michael

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamHabitatResidence, Manager at Habitat Residence, responded to this review, June 2, 2014
Thank you so much for leaving us your feedback, we are really appreciate when our guest take the time and review our hotel. We are glad you enjoyed our stay with us and invite you to stay with us in your next visit to Miami.

Regards,
Habitat Residence Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Habitat Residence

Address: 1700 SW 2nd Ave, Miami, FL 33129 (Formerly Habitat Miami)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 36 Specialty Lodging in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Habitat Residence 3*
Number of rooms: 77
Official Description (provided by the hotel):
Habitat Residence is a condo-hotel located in the Brickell Area. We specialized in vacation rental and corporate housing. Our apartments range from 1 to 3 bedrooms. Furnished and equipped to feel at home while you travel.The apartments include: Wi-Fi Connection. Washer and dryer. Telephone and TV Cable. Full kitchen. Balconies. Central A/CConcierge services. Our amenities include: 24-hour front, Valet parking, pool, gym, business center, conference and party room. Pet friendly in some locations, fees may apply. ... more   less 
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Also Known As:
Habitat Miami Hotel Miami

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